Gerber Collision & Glass · 12 hours ago
Production Assistant
Puyallup, WA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $30/hr
0+ years expGerber Collision & Glass is one of the largest collision repair companies in North America, dedicated to delivering exceptional customer service. The Production Assistant plays a crucial role in supporting the General Manager by ensuring that all necessary materials and parts are available for technicians, facilitating efficient repair processes, and maintaining communication throughout the production stages.
AutomotiveCommercialConsumer GoodsHardwareMechanical DesignTransportation
Responsibilities
Ensures consistent execution of WOW (Wow Operating Way) plan
Oversees major disassembly for repair planning – movement of damaged vehicles to the disassembly area, schedule use of measuring equipment as necessary, communicate availability to damage writer, and supervise removal of vehicle to production staging area
Parts oversight - Proactively assures that once the original parts order is placed via EPO or other means and that when received parts are properly received, verified, stored, and dispatched to the appropriate technician completely and accurately exactly when it is needed. Perform the same for all supplemental parts. Assure that all unused parts are returned for credit and that the estimator and or CSR are informed
Proactive communication - Keeps both the tech and the GM constantly in the loop with regard to any changes or variances from the expected repair plans and completions
Resource utilization - Facilitates the optimum use of the collision center and equipment through preventative maintenance, prompt movement of vehicles in and out of the collision center and ensure equipment is operating properly and maintained. Assure that all equipment is ready for use and that all stalls and floor space is available for vehicles currently active in production
Vehicle movement - Proactively moves vehicles into production when dispatched, from department to department when each step is completed, and out of production when complete or whenever there is a halt to production on that vehicle for more than 2 hours
Coordination of sublet functions - Schedules and facilitates the performance of sublet functions including communication with the techs and front office regarding scheduling, the movement of the vehicle to the appropriate space of sublet work to be performed, and the return of the vehicle to production
Metal department / paint department communication - Facilitates communication between the metal department with regard to the scheduled movement of vehicles to the paint department for prep work and vehicles coming back to the metal department for additional assembly or trim out
Preventative equipment maintenance - Ensures that a preventative maintenance schedule is followed for all equipment and collision center owned tools to eliminate downtime and to assure that all portable tools and equipment are stored in the designated space. Equipment to be maintained will include paint booth and filters, air drying system, air compressor, frame and measuring systems, welders, lifts and floor jacks, battery charges, etc
Maintenance of housekeeping - Assures that all stalls are routinely cleared of damaged parts and rubbish
Direction of porters and detailers - Routinely directs porters and detail personnel to perform vehicle movement and timely detailing for completed vehicles
Qualification
Required
High School Diploma or equivalent
Proven experience in a collision repair environment or similar role
Up to 2 years Experience
Basic knowledge of the repair process
"Service" orientation
Good interpersonal skills
Must be able to handle multiple priorities
Valid Driver's License
Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs. of materials
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Company
Gerber Collision & Glass
Gerber Collision & Glass provides quality auto collision and glass repair services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Eddie Moorer, MBA
Finance Business Partner: Southeast
Recent News
Business Insider
2025-10-25
Morningstar.com
2025-10-02
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