Ultimate Staffing · 2 hours ago
Customer Service, Banking
San Diego, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $26/hrUltimate Staffing is seeking a dedicated Customer Service Representative to join their client's banking team in California. The role focuses on providing exceptional customer service and assisting customers with their banking needs through calls and emails.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Kimberly Leuthard
Responsibilities
Answer incoming calls and emails from existing customers
Assist with technical questions related to banking services
Offer product-related advice and services to enhance customer experience
Possess and apply industry-related knowledge to address customer needs effectively
Deliver above-average customer service to all clients
Utilize over-the-phone customer service skills to resolve inquiries efficiently
Draw upon previous industry experience to provide informed assistance
Availability to work during scheduled hours: Monday to Friday, 7:00 AM to 7:00 PM
Qualification
Required
Prior experience in customer service, particularly over the phone, is required
Previous experience in the banking industry is required
Strong communication and problem-solving skills
Ability to work independently and as part of a team
Benefits
Competitive hourly pay ranging from $22 to $26.
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase