Field Service Engineer jobs in United States
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Russells Technical Products · 1 day ago

Field Service Engineer

Russells Technical Products is a company specializing in refrigeration solutions, and they are seeking a Field Service Engineer. The role involves performing installations, maintenance, and repairs on refrigeration systems, as well as training users and maintaining customer relationships.

Environmental EngineeringManufacturingProfessional ServicesTechnical Support
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Diversity & Inclusion

Responsibilities

You will perform field installations and start-ups, preventative maintenance, inspect/conduct performance tests to verify that product complies with manufacturing prints and application engineering/purchase specifications and requirements, and document installed product performance
You will conduct training and instruct the product users in proper operation and maintenance of our products
You will troubleshoot, repair, and calibrate various operating systems of refrigeration, electronics, and electro-mechanical components utilizing prints and schematics to bring/return products to fully operational condition
You will establish, maintain, and develop positive relationships with customers. This involves contacting customers to coordinate service calls at their facility, to generate work, to explain the benefits of refrigeration and controller retrofits, to establish preventive maintenance contracts, and perform general service work
Maintain a thorough knowledge of Russells Technical Products' warranty, maintenance, and service policies and procedures
Maintain vehicle logs, maintenance schedules, and keep detailed field service and travel expense reports

Qualification

Refrigeration experienceElectronicsControls programmingCascade refrigeration knowledgeEPA Universal CertificateCustomer relationship management

Required

Minimum 2 years work experience or training in commercial / industrial refrigeration or HVAC/R
Experience with electronics and controls programming
Work experience in a related service capacity
Valid driver's license

Preferred

Experience or training in cascade refrigeration systems
EPA Universal Certificate
Work experience in the environmental simulation systems industry

Benefits

$350 per diem, paid weekly for personal expenses/food. No receipts needed.
100% of travel costs paid by the company.
Work vehicle provided.

Company

Russells Technical Products

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Russells Technical Products has been supplying quality custom environmental test chambers and systems, located in Michigan.