Community First Credit Union · 16 hours ago
Member Experience Center Outbound Sales Rep
Jacksonville, FL, US
Full-time
Onsite
Entry Level
1+ years expCommunity First Credit Union is seeking an Outbound Sales Representative to drive lead generation and customer engagement. The role involves initiating outbound calls, building customer relationships, and closing sales to meet and exceed sales targets.
Finance
Responsibilities
Initiate outbound calls to prospective customers with the goal of introducing products or services
Effectively communicate product features, benefits, and unique selling propositions to include consumer loans, auto, unsecured, and others
Make referrals to business partners for additional products including mortgages, investment referrals, etc
Qualify leads by understanding customer needs, budget constraints, and decision-making processes
Establish and maintain strong relationships with potential customers
Address customer inquiries and concerns promptly and professionally
Provide accurate information and guidance to assist customers in making informed decisions
Work towards achieving and exceeding sales targets
Close sales deals and finalize contracts with customers
Collaborate with the sales team and management to ensure a smooth handover of accounts
Utilize various lead generation tools, databases, and platforms to build a robust pipeline
Provide member centric compliant sale solutions aligning with Global Sales Principles
Effectively sell ancillary products including credit life and disability, gap and MRC
Qualification
Required
A minimum of one year up to three years of similar or related experience, including preparatory experience
High school diploma or equivalent
Proven experience in outbound sales or telemarketing
Strong communication and interpersonal skills
Excellent negotiation and persuasion abilities
Familiarity with sales techniques and customer relationship management (CRM) software
Goal-oriented with a focus on achieving and exceeding sales targets
Ability to adapt to changing priorities and thrive in a fast-paced environment
Preferred
Bachelor's degree in business or related field is a plus
Previous experience in sales or customer service roles beneficial
Company
Community First Credit Union
With over $2.8 billion in assets and 180,000+ members, Community First Credit Union invests in member and community relationships through smart checking account options, competitive loans, and excellent investment services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Olson, MBA
Chief Lending Officer
Recent News
Jacksonville Business Journal
2024-06-04
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