DEX Imaging · 10 hours ago
Technical Account Manager
Tampa, Florida
Full-time
Onsite
Mid LevelDEX Imaging is a company focused on providing IT and Cybersecurity solutions, and they are seeking a Technical Account Manager to drive sales and manage client relationships. The role involves prospecting for new clients, collaborating with sales teams, and maintaining customer satisfaction while meeting sales targets.
Business Development
Responsibilities
Prospect within the assigned geographic region for net new logos
Partner with DEX Copy/Print Sales Executives to identify IT/Cyber opportunities with the DEX customer base
Meet or exceed monthly sales pipeline generation and bookings quota as defined in the compensation plan document
Network with existing customer base and with local/regional channel partners to generate additional service pipelines
Maintain proper CRM account/opportunity hygiene
Contribute to the analysis, preparation, and delivery of Quarterly Business Reviews (QBR) for each client in the assigned portfolio
Present proposals, roadmaps, and budgets that align to the client’s business goals
Demonstrate effective time management skills
Initiate and prepare accurate proposals, documentation, reports, schedules, expense tracking, and spreadsheets as directed or required by client needs, departmental procedures, and Company policy
Maintain and abide by established department policies and procedures and attend all internal and client-facing meetings
Maintain confidentiality of all client, employee, and/or Company information as required
Exercise care, proper use and maintenance of Company equipment and supplies and identify unsafe conditions and make appropriate adjustments
Conduct job responsibilities in accordance with the standards set out in Company policies and procedures, applicable federal and state laws, and professional standards
Maintain the current skill set and certifications required by the position
Strong work ethic and prompt and regular attendance is required
Occasional evening and weekend work is required
Maintain order, cleanliness, and safety at work
Participates in ongoing training and attainment of manufacturer and vendor certifications
Develops and maintains relationships with customers that further develop our company’s positive reputation through exceptional customer service
Maintains relationships with vendor contacts that are beneficial to the company
Follows a set of standards for documenting customer network status and activities. Keeps all documentation in the centrally located team customer documentation location
Develop necessary skills to work individually, efficiently and effectively as a member of the DEX sales team
Participate in company-sponsored job-related activities and training to further develop your technical skills
Qualification
Required
Consistent and sustained historical sales performance with relevant proof points (i.e. President's Club, etc)
Experienced in technology solution sales, with relevant experience in: Managed IT services/MSP environments, Backup and disaster recovery solutions, Cybersecurity technologies (EDR, MDR, Security Awareness Training, etc), Information Technology consulting
Excellent analytical, organizational, and interpersonal skills
Must possess a relevant combination of education, experience, and training that demonstrates the knowledge, skills, and abilities to perform the essential functions
Able to work independently or as part of a team
Must be prepared to travel as required
Preferred
Bachelor's degree preferred (Business or Technology field preferred)
Benefits
A clear path of career advancement and upward mobility based on transparent performance benchmarks.
Field support from solutions specialists and managers
Transparent communication of financial goals and results
Recognition and promotion based on performance
Thorough training for confident, empowered quick-minded in-field decisions
Open-door policy encourages direct interaction with Director-level colleagues.
Company
DEX Imaging
Create a privately-held dealership that focuses solely on quality service .
Founded in 2002
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-23Acquired
Leadership Team
Connie Fuell - Sr. Account Executive
SR.ACCOUNT EXECUTIVE
Evans Austin, MBA
Human Resources Business Partner
Recent News
Tampa Bay Business Journal
2025-03-10
2024-12-31
Business Journals
2023-05-22
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