Common Sail Investment Group · 9 hours ago
Regional Director of Operations - Senior Living
Common Sail Investment Group is seeking a Regional Director of Operations for their Senior Living division. The role involves providing strategic leadership to enhance employee and customer performance metrics across StoryPoint Group communities in Southeast Michigan.
Management Consulting
Responsibilities
Actively demonstrates in depth knowledge of company culture and values –safety, common beliefs and a culture of feedback
Oversees policies, objectives, and initiatives for region
Optimizes people, processes and systems allowing community leaders to focus on the resident experience
Formulate and sustain optimal relationships across the business
Ability to influence and optimize the efforts of others by relationship building and continuously coaching
Ability to set clear, high expectations with intense execution and accountability
Determine and implement changes as necessary to evaluated systems and procedures
Interview, hire, and train employees
Conduct site visits to ensure programs are functioning and meeting operational standards
Demonstrates authenticity, devotion and excellence by empowering employees and helping them pursue their best version
Qualification
Required
Demonstrated ability to lead and develop teams
Demonstrated ability to plan and accomplish goals
Ability to make decisions independently without direction
Ability to manage multiple projects and complete projects timely and accurately
Bachelor's degree or equivalent experience
Understand federal and state laws related to the operation of a Senior Assisted Living Community to ensure compliance
Strong proficiency with Microsoft Office applications
Clear and concise communication
The capacity to be aware of, control, and express one's emotions and to handle interpersonal relationships judiciously and empathetically
Ability to teach and mentor
Troubleshooting
Decisiveness
Integrity
Dependability