Menzies Aviation · 10 hours ago
Director, Operations - Airport Ground Handling
Jamaica, NY
Full-time
Onsite
Director/Executive
$130K/yr - $130K/yrMenzies Aviation is a critical partner in the global aviation industry, providing logistics services since 1833. The Director of Operations will oversee JFK Ramp operations, ensuring compliance with safety and quality standards while meeting financial targets and enhancing customer satisfaction.
Air Transportation
No H1B
U.S. Citizen Only
Responsibilities
Fully responsible for all aspects of the JFK Ramp operations. Services offered at the station include Aircraft Cleaning & Ramp Handling
Fully accountable for ensuring our customers’ operational needs are met, exceeding overall station goals and revenue targets
Fully accountable for the compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in JFK
Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery
Regularly interacts with customers to promote the station and to measure the level of customer satisfaction. Use customer feedback to constantly develop and improve capabilities and processes
Responsible for maximizing the stations’ performance by strategically aligning resources
Implementation of the company policies and procedures, promoting sound safety, security and people management practice
Promoting and driving a ‘safety first’ culture through all levels of the organization
Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements
Lead and motivate hard-working teams to deliver excellent quality and productivity
Directing and motivating Managers to achieve agreed targets and proactively identifies and actions areas of continued development
Safety and security are the responsibility of each employee
Qualification
Required
Bachelor's Degree required
Proven leadership and people management skills
Experience in business development, sales, and commercial negotiation & pricing
Wide ranging general management experience, with some years of senior management experience
Extensive management and/or support service experience, preferably in a ground handling, Aircraft Cleaning, Ramp Services, aviation, or logistics environment
Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels
Interpersonal skills: Independence, decisiveness, and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels
Flexible, determined to succeed and self-motivated
All applicants must hold requisite employment authority to work in the USA
Fluent in English
Must pass FBI background check and obtain US Customs seal
Must pass all pre-employment testing, drug Screen, and background
Preferred
Postgraduate Degree preferred
Company
Menzies Aviation
Menzies Aviation is a global aviation services company that provides ground handling, air cargo, and fuel services. It is a sub-organization of John Menzies.
Founded in 1995
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-08-04Acquired
Leadership Team
Mervyn Walker
Special Advisor to The CEO
Recent News
2026-01-23
Business Recorder
2026-01-22
The Express Tribune
2026-01-22
Company data provided by crunchbase