Inside Higher Ed · 6 days ago
Registration Coordinator 1
Columbus, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expThe Ohio State University is a prominent educational institution, and they are seeking a Registration Coordinator 1. This role is responsible for providing accurate information regarding patient registration and scheduling, ensuring excellent customer service while managing patient demographic and insurance information.
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures
Schedule return appointments and/or other appointments as assigned
Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information
Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction
Solves routine and complex customer problems and knows where to direct customers to address specific questions
Communicates regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met
Always creates a positive first impression
Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc
Qualification
Required
High School Diploma or GED
PC Knowledge and interpersonal, verbal, and written communication
Minimum 6 months experience in customer service or a healthcare environment
Preferred
Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content
Medical terminology, coding and third party reimbursement experience
Ability to work in multiple systems for assigned tasks, management and reporting
Strong problem-solving and presentation skills
High level of customer service skills
Able to prioritize and coordinate multiple tasks in a busy environment
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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