Fred Loya Insurance Agency · 1 day ago
Call Center - Customer Support
El Paso, TX
Full-time
Onsite
New Grad, Entry LevelFred Loya Insurance Agency is seeking a reliable, customer-focused Claims Support Agent to assist callers in a fast-paced environment. Candidates should be computer-literate, strong communicators, able to follow procedures, and comfortable handling high call volumes.
Auto InsuranceFinancial ServicesInsurance
Responsibilities
Assist customers with starting new accident claims
Provide professional, friendly service on every call
Answer Questions About Estimates And Next Steps
Offer available inspection options
Enter information quickly and accurately using multiple systems
Support the team with additional tasks as needed
Qualification
Required
Strong typing and computer skills
Ability to thrive in a fast-paced environment
Clear, professional communication
Computer literate (basic to intermediate skills)
Strong typing and data-entry ability
Excellent verbal communication; professional, assertive, and customer-focused
Able to thrive in a fast-paced, high-volume environment
Consistent record of strong performance and reliability
Ability to follow established procedures accurately
Flexible schedule and reliable transportation
Dependable in adhering to assigned work schedules
High School Diploma required
Preferred
Bilingual (English/Spanish)
Previous Customer Service Experience
Company
Fred Loya Insurance Agency
What started with a single store front in El Paso Texas in 1974 has grown to be the 18th Largest Hispanic Top 500 Owned and Operated Company in the United States.
Founded in 1974
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
F
Fred Loya
Founder, President & CEO
Company data provided by crunchbase