Connection · 16 hours ago
Sr Technician - PCC
Connection is a company that guides the connection between people and technology. The Senior Technician is responsible for upgrading, configuring, testing, troubleshooting, and repairing computer equipment, while also providing training and support to other technicians in their area of expertise.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Upgrades, configures, tests, troubleshoots and repairs computer systems, including servers with an emphasis on a specific area of expertise. Installs operating systems and other applications
Technical support of other technicians
Uses their advance knowledge to help prepare other technicians to gain new knowledge so that they may perform their duties more efficiently. Helps to prepare technicians to achieve industry certifications
Qualification
Required
Upgrades, configures, tests, troubleshoots and repairs computer systems, including servers with an emphasis on a specific area of expertise
Installs operating systems and other applications
Technical support of other technicians
Uses their advance knowledge to help prepare other technicians to gain new knowledge so that they may perform their duties more efficiently
Helps to prepare technicians to achieve industry certifications
Operating knowledge of Microsoft Windows, Linux and Apple operating systems
Ability to read basic schematics
Ability to follow instructions
Must meet all vendor training and certification requirements within their specific area of expertise
Has a goal of maintaining the department quality numbers as well as maintaining a minimal level of backlog
Ability to increase the overall productivity of the department
Articulate with ability to express oneself clearly and professionally in written and oral communication
Ability to work independently is a very important part of this job
Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy
CompTIA A+ certification
Preferred
Advanced Industry certifications
Benefits
401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
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