Benjamin's Power Washing · 8 hours ago
Operations Manager
Methuen, MA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $110K/yr
3+ years expBenjamin's Power Washing is a trusted name in exterior cleaning services, delivering excellence and reliability across Methuen and surrounding areas. The Operations Manager will lead a high-performing team, optimize dispatching, conduct site visits, and drive process improvements to ensure operational efficiency and customer satisfaction.
Construction
Hiring Manager
Hoseine Wu Yue Pak
Responsibilities
Lead morning kickoffs to align technicians and crew leads on daily goals
Optimize dispatching by managing routing, workload, and asset allocation
Conduct site visits to coach crews, audit SOPs, and ensure safety compliance
Resolve real-time issues regarding staffing, equipment, and customer concerns
Manage performance via production dashboards and weekly metric reporting
Drive process improvements for SOPs, safety protocols, and training materials
Qualification
Required
Active Field Leadership: A 'boots-on-the-ground' role requiring daily site visits to coach crews, audit job quality, and ensure safety compliance
Management Experience: 3+ years supervising field crews specifically within the home services or construction industries
Logistics Expertise: Proven success in managing route efficiency, dispatching, and daily asset allocation
CRM Proficiency: High-level competency in industry software such as Jobber, ServiceTitan, or HousecallPro
Financial Acumen: Experience managing job costs and margins to ensure profitability
Safety Standards: A deep understanding of OSHA knowledge and on-site safety protocols
Preferred
Industry knowledge: Familiarity with exterior cleaning or facility maintenance
Systems development: Experience creating SOPs or operational playbooks
Certification: PMP or equivalent project management credentials
Benefits
Health insurance
PTO
Paid holidays
Retirement plan options
Company
Benjamin's Power Washing
Welcome to Benjamin’s Power Washing, your trusted partner in restoring the beauty and cleanliness of your property.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase