Noodles & Company · 13 hours ago
Quality Assurance Manager
Broomfield, CO
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $95K/yr
5+ years expNoodles & Company is on a mission to reintroduce the world to noodles as an experience worth craving. The Quality Assurance Manager will manage and enhance the Food Safety and Quality Assurance programs for the company's supply chain and unit restaurants, focusing on maintaining and improving food safety standards and compliance.
Customer ServiceFood and BeverageRestaurants
Responsibilities
Lead the development, implementation, and enforcement of all company strategies, processes, and procedures related to food safety in restaurants and with Supply Chain Partners
Use guest service feedback to address quality issues related to guests and restaurants
Monitor food safety regulations at federal, state, and local levels to ensure compliance at all restaurants, both company-owned and franchised
Monitor and stay updated on regulatory changes related to food labeling, nutritional disclosure, etc., to ensure compliance across all restaurants
Regulate any food safety threats that may affect guests, including foodborne illness outbreaks, product recalls, and other food safety concerns
Lead the execution of any necessary field product holds/recalls/retrievals, including communication with restaurants and consumers
Participate in various project teams, providing QA technical expertise and guidance, especially in culinary and menu development
Ensure all published nutritional, allergen, and food labeling information is thorough and accurate
Manage and continuously improve the third-party restaurant food safety audit program, ensuring clear and actionable findings. Collaborate with Operations and Training to develop procedures to address any recurring issues
Perform site audits of key partner facilities to ensure the safety of all purchased products
Lead the qualification process for new Supply Chain Partners, ensuring adherence to Noodles & Company guidelines and the safety of incoming food ingredients
Actively participate in regular business reviews with key Supply Chain Partners to address product quality, food safety, and customer service-related issues. Manage continuous improvement activities with key partners related to product quality, sanitation, etc
Manage and improve uniform standards for pest control and oversee the pest control system
Develop, implement, and continuously improve a comprehensive specifications library and testing process to ensure long-term adherence to Noodles & Company specifications and expectations
Qualification
Required
Bachelor's degree or an equivalent combination of education and experience
Minimum five years of professional experience in the food industry
Strong working knowledge of HACCP, auditing principles, and process control
Experience with food manufacturing and a working understanding of chemical, physical, nutritional, and microbiological properties of food products
Highly organized, solution-oriented, results-driven, detail-oriented, flexible, and able to prioritize to meet objectives and deadlines
Ability to multitask between analytical duties and guest service/relationship building
Strong analytical and problem-solving skills
Excellent verbal and written communication skills, capable of building solid, professional internal and external relationships
Proficient with computers, including email, Internet, and MS Office products
Ability to work independently and analyze business needs
Must be able to maintain confidential and proprietary information
Ability to exercise independent judgment
This is a hybrid role with 2-3 days per week in our Support Office in Broomfield, Colorado. We're seeking candidates who either reside locally or are open to relocating
Preferred
Restaurant experience strongly preferred
Benefits
Eligible for annual performance bonus up to 15%
Flexible paid time off
Medical, dental, and vision insurance
401(k) and stock purchase discounts
Paid maternity and paternity leaves, adoption, and surrogacy benefits
Noodles Resource Groups – inclusive communities that foster belonging, build connections, and support your personal and professional growth
Scholarship opportunities through Noodles Foundation
Monthly technology stipend
Discounts through our gift card program
Company
Noodles & Company
Noodles & Company is a Customer Service company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$31.5MKey Investors
Mill Road Capital
2017-03-14Post Ipo Equity· $31.5M
2013-06-28IPO
Leadership Team
Joe Christina
President & CEO
M
Michael Hynes
Chief Financial Officer
Recent News
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