Player Development Manager jobs in United States
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Boyd Gaming · 16 hours ago

Player Development Manager

Boyd Gaming Corporation is a leading casino entertainment company in the United States, dedicated to evolving and maintaining its leadership position in the industry. They are seeking a Player Development Manager to create player development programs that enhance guest loyalty and increase gaming revenue through strategic leadership and direction for hospitality and players club staff.

CasinoGamblingGaming

Responsibilities

Assist in the development of short and long range strategic marketing plans that establish measureable goals and objectives for the player development department utilizing the budget
Maintain acquisition programs that are responsive to changes in the current market that recruit high-level players through various direct sales activities (i.e. direct marketing, promotions, referrals, on/offsite events and personal contact)
Provide training on programs for hospitality staff that are specifically geared towards rated players by creating profiles that communicate such ratings to the hospitality staff
Manage performance of hospitality staff and player’s club including hiring, scheduling, development, evaluation and discipline
Ensure compliance with gaming regulations, company policies and procedures within the department
Issue complimentary services consistent with company policy and monitor all practices
Review player issues with host and club staff to ensure the highest level of guest satisfaction and procedural compliance
Respond to guest special requests or complaints and create resolution
Represent the company in public relation and marketing efforts, generating new and repeat business and helping to re-affirm the goals and objectives of the company

Qualification

Marketing managementCasino marketingMS Office proficiencyOrganizational skillsCommunication skillsCertification compliance

Required

Bachelor's Degree in Marketing, Advertising, or related field
5 to 7 years marketing management experience with casino marketing experience a plus (+)
Strong organizational and communication skills
Proficient in MS office products
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations

Company

Boyd Gaming

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Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.

Funding

Current Stage
Public Company
Total Funding
$2.65B
2026-01-21Post Ipo Debt· $2.65B
1993-10-22IPO

Leadership Team

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Ted Bogich
Chief Operating Officer
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Steve Thompson
Chief Administrative Officer
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Company data provided by crunchbase