Providence Anesthesiology Associates · 13 hours ago
Patient Financial Services Team Lead
Charlotte,NC,US
Full-time
Hybrid
Mid, Senior Level
3+ years expProvidence Anesthesiology Associates is an independent physician-owned practice specializing in anesthesia and perioperative care. They are seeking a dedicated Patient Financial Services Team Lead to oversee daily operations, manage collection activities, and ensure high standards of customer service within the team.
Health CareHospitalMedical
No H1B
Responsibilities
Supervise daily operations of the patient financial services team
Ensure effective management of collection activities and phone metrics
Provide excellent customer service and support to patients and team members
Motivate and guide team members to meet and exceed departmental goals
Monitor and evaluate team performance, providing feedback and coaching as needed
Collaborate with other departments to enhance service delivery and operational efficiency
Qualification
Required
Minimum of 3-5 years of experience in patient financial services, medical billing, or collections
Prior supervisory or team lead experience is required
Strong understanding of healthcare billing and collections software, processes, and regulations
Experience in call center settings is essential
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Ability to work in a fast-paced environment and manage multiple priorities
Benefits
Competitive total rewards including salary, benefits – Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.
Company
Providence Anesthesiology Associates
Providence Anesthesiology Associates renders anesthesia and perioperative care services for healthcare sectors.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cory Maxwell
Partner
Jennifer Rachelle Williams, MSHSA
Talent Acquisition Partner
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