Theodore Roosevelt Presidential Library · 11 hours ago
Membership Program Associate
The Theodore Roosevelt Presidential Library Foundation (TRPLF) is dedicated to building a unique presidential library that embodies the values of Theodore Roosevelt. The Membership Program Associate will play a vital role in developing and executing the membership program for 2026, focusing on outreach, engagement, and operational support.
Responsibilities
Contribute to the development of the 2026 membership program strategy, pricing, benefits, and engagement model in collaboration with cross-functional partners
Support market research and benchmarking to inform program design and outreach approaches
Take ownership of assigned components of the membership build (e.g., materials, workflows, outreach plans)
Maintain accurate and timely member records in the CRM system
Coordinate fulfillment of member benefits, welcome materials, and communications
Serve as a primary point of contact for member inquiries, ensuring prompt and professional responses
Represent TRPLF at community events, meetings, and professional gatherings across North Dakota
Actively participate in relevant professional organizations (e.g., CPA/Attorney firms, Chambers of Commerce, tourism groups, museum and nonprofit associations) to expand awareness and membership reach
Build and maintain relationships with local and regional partners that support membership growth
Track outreach activity and outcomes to inform future engagement strategies
Support the execution of membership communications across email, digital, and print channels in coordination with marketing
Assist with member event coordination, previews, and engagement opportunities
Ensure consistent messaging and member experience across touchpoints
Track assigned membership metrics (acquisition, renewals, outreach activity) and report progress to the COO/CFO
Identify process improvements and member experience enhancements based on feedback and data
Meet established timelines, deliverables, and performance expectations tied to the 2026 launch
Qualification
Required
Bachelor's degree or equivalent experience in nonprofit administration, communications, marketing, or related field
7+ years of experience in customer service, membership, development support, or administrative program coordination
Comfort using CRM systems and Microsoft tools (Excel, Outlook, Teams)
Strong written and verbal communication skills
Willingness to engage in community-facing and outreach activities across North Dakota
Interest in museums, culture, history, and mission-driven work
Ability to lift up to 25lbs(e.g., membership materials, event supplies); may require standing or walking during events
Full-time, exempt position, North Dakota-based, reporting out of: Medora, Bismarck, Grand Forks, or Fargo offices
Will require occasional in-state travel
Flexibility to adjust working hours during events (i.e., grand opening July 4, 2026)
Benefits
403(b)
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability
20 days of paid time off
10 days of holidays
Company
Theodore Roosevelt Presidential Library
Theodore Roosevelt Presidential Library provides immersive exhibits, educational programs, and sustainable architecture.
Funding
Current Stage
Early StageRecent News
2025-06-21
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