Colorado Department of Revenue · 20 hours ago
Tax Examiner I - Collections
Colorado, United States
Full-time
Hybrid
Entry Level
2+ years expThe Colorado Department of Revenue is dedicated to empowering businesses and individuals through quality customer service and collaboration. The Tax Examiner I in the Collections Section will collect various delinquent taxes, answer questions, and resolve account notices and billing issues for customers in need of tax collection enforcement assistance.
GovernmentIdentity ManagementTransportation
Responsibilities
Research, explain, and advise taxpayers on how to comply with Colorado tax laws, especially those pertaining to outstanding tax debt and collection enforcement
Perform research, analysis, and necessary adjustments to customer accounts
Provide high-quality customer service and de-escalate conflicts when necessary
Qualification
Required
High school diploma or General Education Diploma (GED)
Two (2) years of experience in an occupational field related to the work assigned to the position
Preferred
Collections and/or tax experience
Experience using GenTax software
Proficient with Microsoft and Google Suite
Experience in a fast-paced, independent, and production driven environment
High-quality verbal and written communication skills
Experience with public facing customer service
Experience working in a call center environment
Benefits
Medical, Dental, and Vision benefits with HSA and FSA options along with 2 weeks of paid sick leave per year (accrued on a monthly basis), and optional participation in the State of Health program as a roadmap to improved health.
Vacation leave is accrued on a monthly basis according to the length of time with the State, starting with 8 hours per month, and 11 paid holidays per year.
Automatic enrollment in Public Employees’ Retirement Association (PERA) for an unparalleled pension and additional options for 401(k) and 457 plan participation.
No cost basic life & accidental death and dismemberment insurance with an option to buy additional coverage.
Access to BenefitHub for discounts on everything from car insurance to movie tickets to meal subscriptions.
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
Recent News
2026-01-25
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