SSA Group · 20 hours ago
Admissions Business Analyst
SSA Group is a company that partners with cultural attractions such as zoos and museums to enhance their revenue through innovative solutions. They are seeking a Business Analyst for their Admissions team, who will analyze data to provide actionable insights and recommendations that support pricing strategies and operational improvements.
HospitalityRetailTicketing
Responsibilities
Produce, maintain and distribute recurring and ad‑hoc reports, dashboards and visualizations (Power BI, Excel, slide decks) that clearly communicate sales, admissions and revenue performance to operational and executive stakeholders (e.g., weekly metric packs, monthly outlooks)
Build and maintain forecasting, scenario and financial models (pricing, structure, volume, promotional analyses) that quantify business impact and deliver recommendations
Develop and maintain analytical tools, performance measurements and reporting frameworks that improve forecasting, planning and profitability
Monitor KPIs and program effectiveness continuously; surface trends, anomalies and opportunities, and recommend data‑informed adjustments to optimize revenue and guest experience
Translate complex data findings into concise, stakeholder‑ready narratives and presentations tailored to technical and non‑technical audiences
Partner with stakeholders to gather and clarify business requirements, distinguish requests from true needs, and align teams on objectives and success metrics
Read and validate report logic and source data (queries, stored procedure outputs, SSRS RDLs); document metric definitions, assumptions and acceptance criteria
Perform data discovery, cleansing, validation and root cause troubleshooting to ensure report accuracy and resolve sales/revenue discrepancies used in financial processes
Ensure pricing/system configuration accuracy and overall data integrity; coordinate with technical teams to implement fixes, track changes, and document impacts
Manage incoming reporting and analytic requests: triage, prioritize against stakeholder SLAs, and communicate delivery timelines and tradeoffs
Create and deliver stakeholder training and handoffs for reports, dashboards and documented metrics to promote consistent use
Qualification
Required
Bachelor's degree in business, marketing, finance, analytics, or a related field — or equivalent combination of education and experience
Proven experience in business analytics, reporting, or data analysis with strong curiosity, attention to detail, and problem‑solving skills
Advanced Excel skills (complex formulas, pivot tables, scenario modeling and charts) and experience building/maintaining financial or forecasting models
Data fluency: able to read and validate SQL queries / stored procedure outputs and retrieve data from BI platforms or cloud warehouses (Power BI, Snowflake, Azure); heavy production SQL development not required
Strong business acumen for revenue analysis: forecasting, scenario analysis, KPI tracking and trend/variance interpretation
Familiarity with ticketing / POS or CRM systems and integrations with accounting/financial systems
Ability to travel up to 15% of the calendar year, which may include weekends and holidays
Preferred
Experience or knowledge of the Hospitality/Tourism/Travel industry
Benefits
Flexible Vacation or Time Away From Work (TAFW) plan: no accruals; employees are encouraged to schedule time off as needed within business scope.
Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
Participation in a 401(k) program with a 15% company match (eligible after one year of employment).
Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave.
Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event (4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline.
Up to 5 days Paid Bereavement Leave.
$75 monthly cell phone stipend.
Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting.
Company
SSA Group
SSA Group engages in ticketing, dining, and retail sales in between events and cultural destinations.
Funding
Current Stage
Late StageRecent News
2025-09-09
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