Georgia Pacific · 19 hours ago
Quality Specialist
Brunswick, GA
Full-time
Hybrid
Mid Level
3+ years expGeorgia-Pacific Cellulose LLC is seeking a dynamic and motivated individual to join their Corporate Quality team as an experienced Quality Specialist. This key role supports Quality Operations across multiple cellulose locations and focuses on driving continuous improvement and operational excellence while fostering collaboration and integrity.
Paper & Forest Products
Responsibilities
Use written and oral communication skills to deliver claim information clearly and concisely to customers and cross-functional teams
Monitor claim feedback investigations to ensure timely resolution and proper documentation of events, holding yourself and others accountable for quality outcomes
Assist in researching and providing information as needed for an effective investigation
Submit weekly reports to track claim resolution for Operations, Logistics, and Commercial Services
Gather data for monthly and quarterly claim reports/presentations for the business unit
Prepare and report monthly Quality Metric Performance for the business
Maintain and enhance the Customer Feedback System to ensure precision in updates and ease of use, reflecting our commitment to innovation and the customer experience
Work with Site Record Coordinator and department to ensure that Company Records are managed appropriately
Promote and contribute to an effective, high-performing, and respectful team environment
Communicate effectively at all organizational levels to drive alignment and shared accountability
Qualification
Required
Demonstrates strong organizational skills, with the ability to effectively prioritize tasks and manage multiple responsibilities simultaneously
Demonstrates strong self-motivation and consistently maintains focus on assigned tasks
Committed to ongoing professional development
Experience with technical writing and documentation (through coursework or job experience)
Strong attention to detail, especially in written communication
Excellence in Microsoft Word, Excel, and PowerPoint as well as experience using Microsoft Teams for project coordination, virtual meetings, and cross-functional communication
Ability to quickly learn and navigate production and operations software applications
Capable to produce comprehensive and grammatically correct written documentation
Confidence and willingness to challenge leadership constructively to enhance processes and outcomes
Able to travel up to 10% to address mill and customer needs
Preferred
Experience in the Pulp & Paper Industry
Advanced skills in creating and analyzing complex spreadsheets, including pivot tables, automated reporting, and data visualization for impactful decision-making
Bachelor's degree or 3 years' relative work experience in Quality or Customer Service
Experience in an industrial or manufacturing environment
Root Cause Analysis experience
ISO knowledge / QMS background experience
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Life insurance
ADD
Disability
Retirement
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance
Company
Georgia Pacific
Georgia-Pacific (spam account)
10001+ employees
H1B Sponsorship
Georgia Pacific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (37)
2023 (46)
2022 (44)
2021 (16)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Brooke Feikert, SHRM-CP
HR Business Partner - Recruiting Lead
Curtis Weisner
Human Resources Business Partner
Company data provided by crunchbase