Celerity · 4 hours ago
Senior Business Analyst
United States
Full-time
Remote
Senior Level
$100K/yr - $120K/yr
5+ years expCelerity is a consulting firm specializing in the utilities and energy sectors. We are seeking a Senior Business Analyst with a strong background in Field Service Management tools to analyze client business processes, identify requirements, and implement FSM solutions to enhance operational efficiency.
ConsultingInformation Technology
No H1B
Responsibilities
Engage with clients to understand and document their business processes, needs, and objectives related to field service operations
Analyze and translate business requirements into functional specifications for FSM solutions
Conduct gap analyses to identify areas where current systems fall short of client needs
Collaborate with technical teams to design FSM solutions that align with client requirements and industry best practices
Assist in configuring and customizing FSM tools, particularly OverIT's platform, to meet specific client needs
Develop and execute test plans to ensure solutions meet specified requirements and quality standards
Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle
Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in
Prepare and deliver presentations and reports to clients and internal stakeholders
Identify opportunities to enhance client business processes through the effective use of FSM solutions
Recommend best practices and innovative solutions to improve field service operations and efficiency
Monitor solution performance and suggest enhancements based on data analysis and client feedback
Develop training materials and conduct training sessions for clients to ensure successful adoption of FSM solutions
Provide ongoing support to clients post-implementation to address issues and optimize solution usage
Qualification
Required
Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field
Minimum of 5 years of experience as a Business Analyst, with a focus on Field Service Management solutions in the utilities and energy industries
Demonstrated experience in requirements gathering, process analysis, and solution implementation
Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)
Hands-on experience with SQL to access, retrieve, manipulate, and analyze data
Strong understanding of utility operations, asset management, and regulatory compliance
Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions
Proficiency in using FSM software platforms; experience with OverIT's solutions is a plus
Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels
Strong project management skills, with the ability to manage multiple priorities and meet deadlines
Ability to travel to client site (domestic and(or) international) as required and defined per project requirements
Preferred
Advanced degree (MBA or Master's) is preferred
Consulting background with experience in client-facing roles and managing stakeholder relationships
Familiarity with GIS integration and mobile workforce management solutions
Knowledge of emerging technologies such as IoT, AI, and Machine Learning as they apply to Field Service Management
Professional certifications related to Business Analysis (e.g., CBAP) or Project Management (e.g., PMP)
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Schedules
Employee Referral Program
Professional Development
Charitable Contribution Match
Company
Celerity
WE EMPOWER POWER Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Hastings Equity Partners
2021-07-13Private Equity
Leadership Team
Benton Armstrong
CEO
Recent News
2023-12-25
Middle Market Growth
2023-12-25
Company data provided by crunchbase