Foundation Communities · 20 hours ago
Program Manager - Waterloo Terrace
Austin, TX, US
Full-time
Onsite
Mid, Senior Level
$63K/yr - $69K/yr
4+ years expFoundation Communities is a nonprofit organization focused on providing affordable housing and supportive services. The Supportive Services Program Manager will lead resident services to promote housing retention and well-being, overseeing service delivery and collaborating with various stakeholders to enhance residents' self-sufficiency.
Homeless ShelterNon ProfitSocial
Responsibilities
Manage the Resident Services program for a Supportive Housing Single Room Occupancy (SRO) community. Collaborate with Property Management and community partners to support residents and enhance self-sufficiency. Develop and organize on-site programs and events based on resident interest, needs, and feedback
Build positive relationships with residents, focusing on respect, kindness, and their needs. Communicate regularly with residents to identify their needs. Prioritize resident-driven services that are culturally sensitive
Supervise support services personnel, including Supportive Services Coordinators, Peer Recovery Specialists, Supported Employment employees, and Social Work Interns. Manage staffing, performance evaluations, and discipline as needed
Establish a standardized spending oversight process within budget goals. Ensure accurate invoice processing and track direct financial assistance to residents in need
Improve access to mental health and substance abuse treatment services through interdisciplinary teamwork. Coordinate with Supportive Services staff, Psychiatrist, Nurse, and partners to enhance housing retention and residents' overall well-being
Document services and resident contacts as required by grants and FC documentation systems. Develop grant specific engagement and outreach strategies and data tracking/grant reporting methods. Ensure compliance with established protocols
Focus on resident retention through cooperative planning with property management, social service providers and community partners
Maintain open communication with the Supportive Services team and senior management staff
Assist FC staff with fundraising and community awareness activities related to supportive housing
Qualification
Required
Master's degree in Social Work or related field or four years of relevant experience required
Two (2) years of experience in crisis intervention services and case management required
Two (2) years of supervisory experience required
Demonstrated competence in working with people from diverse backgrounds and ability levels required
Demonstrated experience communicating and cooperating effectively with a wide array of partners and stakeholders required
Preferred
One (1) year working in supportive housing setting (or equivalent) highly preferred
Benefits
Employer paid health benefits
401(k) investment opportunity
Employee Assistance Program
Paid vacation
Holiday
Sick time
Company
Foundation Communities
Foundation Communities is an organization that provides affordable homes and free support services for people with disabilities.
201-500 employees
H1B Sponsorship
Foundation Communities has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$5MKey Investors
Blue Cross and Blue Shield of TexasCommunity Development Financial Institutions FundShare Our Strength
2025-06-18Grant
2024-10-23Grant· $5M
2024-03-14Grant
Leadership Team
Ann Clift
CFO
Gabriela Caballero
Manager of Partnerships, Education Pathways
Recent News
2024-04-25
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