Package Claim Specialist jobs in United States
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Cargo Largo · 16 hours ago

Package Claim Specialist

Cargo Largo is a dynamic, growing company specializing in monetizing new, unclaimed/excess inventory for premier U.S. companies. The Package Claim Specialist will identify shipment tracking numbers, assist customers, and document package records while maintaining a positive and efficient work environment.

Retail

Responsibilities

Identify shipment tracking # by building a chain of clues
Use up to four systems with concurrent searches
Contact customer via phone or e-mail to confirm match
Update package record on-line throughout process
70% of time seated in quiet, warehouse workspace - standing option
Average 50 lbs. to get & return package

Qualification

Customer serviceMultiple online systemsBasic ExcelCommunication etiquetteAttention to detail

Required

Enjoy helping customers by finding the rightful owner
Comfortable navigating multiple on-line systems and basic Excel
Maintain communication etiquette on phone & in e-mail
Not micro-managed; stay focused
Consistently achieve 5-7 voided claims per hour
Enter accurate search criteria; pick right tracking #; spell correctly
Can be counted on to be on the job

Company

Cargo Largo

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Discover, shop and win with Cargo Largo at 35th & Noland Rd in Independence, MO! We offer a huge selection of name-brand merchandise at discounts off the big box stores! We look forward to connecting with you, and giving you a glimpse of what we do, and why our customers love us so much!

Funding

Current Stage
Growth Stage
Company data provided by crunchbase