Booz Allen Hamilton · 14 hours ago
Systems Administrator
Keyport, WA
Full-time
Onsite
Mid Level
$62K/yr - $141K/yr
4+ years expBooz Allen Hamilton is seeking a Systems Administrator to improve technology supporting the Department of Navy. The role involves leading troubleshooting efforts, mentoring junior specialists, managing technical problems, and maintaining documentation while configuring and deploying Microsoft systems.
ConsultingCyber SecurityIT InfrastructureManagement ConsultingSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as a team lead and intermediary between the Computer Support Team and upper management
Help articulate assignments, plan work, train or arrange training for personnel
Provide input to the supervisor on performance management and personnel administration functions
Lead troubleshooting efforts
Mentor junior computer support specialists
Manage escalated technical problems
Improve support processes
Maintain documentation
Configure, deploy, and troubleshoot Microsoft Desktop Operating Systems
Work with Microsoft Active Directory account management and permissions
Help clients overcome tough challenges through monitoring and performance management
Identify problem areas and opportunities for improvement in a mission-critical network
Turn metrics into information and articulate their meaning
Qualification
Required
4+ years of experience in the management and resolution of Tier 2 level IT support operations in a professional work environment
Knowledge of the configuration, deployment, and troubleshooting of Microsoft Desktop Operating Systems, desktop productivity applications, desktop defense tools, and Microsoft Active Directory account management and permissions
Ability to manage and perform troubleshooting efforts, diagnose and resolve complex technical issues efficiently, improve support processes, and maintain updated technical documentation and support protocols
Top Secret clearance
HS diploma or GED
CompTIA Security+ Certification
Ability to obtain a Microsoft OS Certification before start date
Preferred
Knowledge of network systems, operating systems, software, and enterprise applications
Possession of excellent critical thinking skills
Bachelor's degree in CS
ITIL and Office 365 Certifications
Benefits
Health
Life
Disability
Financial
Retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care
Company
Booz Allen Hamilton
Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.03B2025-03-11Post Ipo Debt· $650M
2023-08-01Post Ipo Debt· $650M
2020-08-13Post Ipo Debt· $700M
Leadership Team
Matthew Calderone
Chief Financial Officer and Executive Vice President
Kristine Anderson
Chief Operating Officer
Recent News
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