AdvantAge Ontario - Advancing Senior Care · 16 hours ago
Salesforce Data Analyst
United States
Full-time
Remote
Mid Level
$20/hr - $20/hrAdvantAge Ontario is a not-for-profit organization representing providers of seniors’ care. They are seeking a detail-oriented Salesforce Analyst to manage the Salesforce system, develop reports, conduct analyses, and support integration efforts while collaborating with cross-functional teams.
CharityElder CareHealth CareNursing and Residential Care
Responsibilities
Perform day-to-day Salesforce system administration, including user management, permissions, profiles, role hierarchy, and security settings
Configure Salesforce objects, fields, page layouts, record types, validation rules, workflows, and approval processes to meet evolving business needs
Build and maintain automations using Flows, Process Builder, and other declarative tools to improve operational efficiency
Troubleshoot system issues, perform root-cause analysis, and implement corrective actions to ensure platform stability
Manage data imports, exports, and data loader processes, ensuring accuracy and adherence to data governance standards
Monitor system usage and adoption, proactively identifying opportunities to increase efficiency and improve user experience
Maintain documentation for system configurations, processes, and changes to support transparency and continuity
Assist in implementing and integrating the Salesforce system within the organization
Collaborate with cross-functional teams to understand data and process requirements for new features or enhancements. Participate in user acceptance testing (UAT), developing test scripts and validating new features or enhancements
Support evaluation and planning for continued Salesforce improvements, in alignment with organizational needs
Ensure data quality and integrity in all reports, dashboards, and system processes
Identify and troubleshoot data inconsistencies and suggest improvements
Conduct regular data audits and validation checks
Create and document training modules for staff and key stakeholders on Salesforce system usage
Provide end-user support and deliver ongoing training to ensure successful system adoption
Maintain user guides, process documentation, and onboarding materials
Stay updated with the latest Salesforce features and best practices to enhance system functionality
Identify opportunities for automation, optimization, and improved reporting practices
Develop and maintain Salesforce reports and dashboards to support organizational decision-making
Perform custom analysis and generate reports tailored to the needs of various departments
Support data-driven decision-making processes by providing timely and relevant data insights
Communicate findings and recommendations to stakeholders through clear and concise presentations
Qualification
Required
Currently enrolled in or recently completed Bachelor's degree in Business, Information Systems, or a related field
Proven experience as a Salesforce Analyst or in a similar role
Strong knowledge of Salesforce reports, dashboards (including Power BI), and data analysis tools
Proficiency in creating custom reports and conducting data analyses
Excellent problem-solving and troubleshooting skills
Strong attention to detail and commitment to data quality
Ability to communicate technical information clearly to non-technical stakeholders
Strong organizational and time-management skills
Preferred
Experience with Salesforce implementation and integration is a plus
Up-to-date knowledge of Salesforce features and best practices
Company
AdvantAge Ontario - Advancing Senior Care
AdvantAge Ontario has been the trusted voice for not-for-profit senior care for over 100 years and is the only provincial association representing the full spectrum of the senior care continuum.
Founded in 1919
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase