Member Service Officer (MSO), Floater jobs in United States
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Tinker Federal Credit Union · 18 hours ago

Member Service Officer (MSO), Floater

positionOperations Center - Operations, 4140 W I-40 Service Rd, Oklahoma City, Oklahoma, United States of America
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Tinker Federal Credit Union is one of the nation's leading credit unions, currently seeking a Member Service Officer (MSO), Floater. In this role, you will assist members with various financial transactions, open new accounts, and travel to different TFCU locations as needed.

BankingFinanceFinancial ServicesLendingNon Profit
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Comp. & Benefits

Responsibilities

Traveling to various TFCU locations around the state of Oklahoma & to the TFCU branches in Texas as needed
Assisting members with opening new accounts, taking loan applications, and performing financial and non-financial transactions
Serving members with various services provided at each branch, including but not limited to assisting with providing access to safe deposit boxes
Assisting with training other team members on a variety of topics needed to perform their duties
Handling various levels of diversified member and financial transactions, which could be specific to different locations

Qualification

Financial institution experienceLending policiesPrivacy proceduresTFCU University certificationSAFE Act registrationReliable transportationTFCU historyCash handlingRegulationsUse office equipment

Required

High school diploma or equivalent
Three years of applicable work experience in a closely related position is required
Incumbent Bonding REQUIRED by TFCU's chosen authority
TFCU University certification required and completed
Valid driver's license, maintaining an acceptable Motor Vehicle Record
SAFE Act registration required
Complete and pass regulations training
Complete and pass MSO Floater Training
Ability to travel to all TFCU locations in both Oklahoma and Texas as needed
Reliable transportation to travel to various TFCU locations
Knowledge of lending policies and procedures
Knowledge of TFCU history, code of ethics, products, and services
Knowledge of privacy procedures, confidentiality guidelines and cash handling standards
Knowledge of Reg. CC, Reg. DD, Reg. J, Reg. D, Reg. E., Reg. B and Reg. Z
Knowledge of Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, Internal Revenue Service (IRS) rules for Individual Retirement Accounts (IRAs) and National Credit Union Administration (NCUA) share insurance rules
Ability to use and maintain basic, fundamental office equipment

Preferred

Financial institution experience

Benefits

Competitive pay
Robust benefits package
Professional development and growth through training and continued education

Company

Tinker Federal Credit Union

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Tinker Federal Credit Union is a credit union that offers lending, banking, and financial services.
dateFounded in 1946
location
Oklahoma City, Oklahoma, USA
people-size501-1000 employees
web-link
https://www.tinkerfcu.org

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-09-27Grant

Leadership Team

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Nancy Ward
Executive Vice President, Chief Administrative Officer
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Cindy Jamison, SHRM-SCP
EVP, Chief People Officer
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Recent News

The Journal Record
OKC Black Chamber of Commerce to host free finance workshops
2025-11-28
The Journal Record
Tinker Federal Credit Union offers financial relief during government shutdown
2025-11-05
The Journal Record
Brothers Osborne headline CU in the Park at Scissortail
2025-08-17
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