United Rentals · 6 hours ago
Service Writer- CES
Glen Burnie, MD
Full-time
Onsite
Entry Level
$23.55/hr - $33.90/hr
1+ years expUnited Rentals is the world’s largest equipment rental provider, offering great opportunities for career growth. As a Service Writer in Customer Equipment Solutions (CES), you will handle service and maintenance related administrative duties including work order completion, technician time tracking, and managing customer inquiries.
CommercialConstructionFleet ManagementIndustrialRental
Responsibilities
Work Order Completions, such as opening and closing work orders with accurate information
Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely
Ensure that all tasks eligible for warranty are created and submitted for warranty
Monitor warranty reporting to ensure that all claims are properly brought to closure
Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency
Handle equipment maintenance related issues with a high sense of urgency
Keep Management informed of customer concerns
Ensure all service-related invoices are properly coded within the correct General Ledger
Other duties assigned as needed
Qualification
Required
High School diploma or equivalent
Valid driver's license with acceptable driving record
1 – 2 years experience in a shop or service environment
Basic computer skills
Attention to detail
Ability to multi-task in a busy environment
High sense of urgency with respect to customer service
Superior customer service, teamwork and verbal/written communication skills
Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Company
United Rentals
United Rentals operates as an equipment rental company that provides rental equipment and tools for industrial and construction companies.
10001+ employees
H1B Sponsorship
United Rentals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (19)
2023 (10)
2022 (10)
2021 (5)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2025-11-24Post Ipo Debt· $1.5B
2024-03-07Post Ipo Debt· $1.1B
1997-12-18IPO
Leadership Team
Matthew J. Flannery
President & CEO
Ted Grace
EVP, Chief Financial Officer
Recent News
Hartford Business Journal
2025-12-26
Morningstar.com
2025-12-18
Company data provided by crunchbase