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Columbus State Community College · 11 hours ago

Textbook Assistant

Columbus, OH

Full-time

Onsite

Entry Level

$15/hr - $15/hr

2+ years exp

Columbus State Community College is seeking a Textbook Assistant to support the Web Coordinator and assist with online order fulfillment. This role includes responsibilities in inventory management, customer service, and promoting a culture of respect within the college community.

CommercialManufacturingRentalTransportation

Diversity & Inclusion

Responsibilities

Supports the Web Coordinator and fulfillment of online orders. Completes orders and daily accounting information to record web sales. Assumes the online order process in absence of the Web Coordinator

Ensures textbooks and products are fully stocked and retail floor is clean. Supports textbook adoption, orders required course materials, completes receiving and returns. Ensures shelves are labeled accurately each semester. Supports textbook returns each semester. Verifies return eligibility, packages returns, and ships as necessary. Supports textbook adoption, orders required course materials, and completes receiving. Participates in store inventory and cycle counts

Responds to customer inquiries and phone calls. Provides customer support on a daily basis and operates a register. Assists with Inclusive Access and other affordability initiatives. Maintains working knowledge of Bookstore practices. Uses knowledge base to make responsible judgement calls on the sales floor on a situational basis. Provides cross-functional support with a variety of Bookstore projects or in other areas, as directed

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community

Qualification

Customer serviceRetail experienceHigh School DiplomaGEDAssociate Degree

Required

High School Diploma or GED

Two (2) years of customer service or retail experience

Preferred

Associated Degree Preferred

Company

Columbus State Community College

Columbus State has been thriving for 50 years.

Founded in 1989

Collinsville, Illinois, USA

1001-5000 employees

https://www.gipower.com

Funding

Current Stage

Late Stage

Leadership Team

Aletha Shipley

Vice President, Chief Financial Officer and Treasurer

Kelly Chapman Simons, DM

Senior Vice President & Chief Academic Officer

Recent News

Seattle TechFlash

Six Central Ohio colleges receive Choose Ohio First STEM grants of roughly $4.3 million combined

2022-12-30

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