Columbus State Community College · 18 hours ago
Textbook Assistant
Columbus State Community College is seeking a Textbook Assistant to support the Web Coordinator and assist with online order fulfillment. This role includes responsibilities in inventory management, customer service, and promoting a culture of respect within the college community.
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Responsibilities
Supports the Web Coordinator and fulfillment of online orders. Completes orders and daily accounting information to record web sales. Assumes the online order process in absence of the Web Coordinator
Ensures textbooks and products are fully stocked and retail floor is clean. Supports textbook adoption, orders required course materials, completes receiving and returns. Ensures shelves are labeled accurately each semester. Supports textbook returns each semester. Verifies return eligibility, packages returns, and ships as necessary. Supports textbook adoption, orders required course materials, and completes receiving. Participates in store inventory and cycle counts
Responds to customer inquiries and phone calls. Provides customer support on a daily basis and operates a register. Assists with Inclusive Access and other affordability initiatives. Maintains working knowledge of Bookstore practices. Uses knowledge base to make responsible judgement calls on the sales floor on a situational basis. Provides cross-functional support with a variety of Bookstore projects or in other areas, as directed
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community
Qualification
Required
High School Diploma or GED
Two (2) years of customer service or retail experience
Preferred
Associated Degree Preferred
Company
Columbus State Community College
Columbus State has been thriving for 50 years.
Funding
Current Stage
Late StageLeadership Team
Recent News
Seattle TechFlash
2022-12-30
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