Help Desk Intern jobs in United States
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Sentinel Technologies · 19 hours ago

Help Desk Intern

Sentinel Technologies is seeking internship candidates looking to gain hands-on experience working with their Help Desk team. Interns will shadow and train with top engineers to build technical competencies and customer relations skills, with a potential job offer at the end of the internship.

Information TechnologyOutsourcingSoftwareTechnical Support
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Responsibilities

Gain hands-on experience working with the Help Desk team
Shadow and train with Sentinel’s top engineers
Build skills in technical competencies and customer relations
Learn innovative technologies
Participate in practical implementation of classroom knowledge

Qualification

NetworkingCloudNetwork SecurityCustomer ServiceIndependenceVerbal CommunicationWritten CommunicationTeamworkPositive Attitude

Required

Minimum of a junior in college or higher working towards a Bachelor's degree
Major in Computer or Network Engineering or related field
Must have excellent verbal and written communication skills for working with our internal teams and our clients
Ability to work independently and in a team environment
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a 'can-do' attitude
We focus on candidates that display our 'ACE' factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service

Preferred

Hands-on experience in networking, cloud, and/or network security is helpful but not required
Experience working in customer service or customer facing environment is a plus

Benefits

Medical
Dental
Vision
401K

Company

Sentinel Technologies

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Sentinel Technologies is based in Santa Rosa, California.

Funding

Current Stage
Late Stage
Total Funding
$0.4M
2009-04-30Series Unknown· $0.4M

Leadership Team

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Robert Keblusek
Chief Technology Officer
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Timothy Hill
CFO
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Company data provided by crunchbase