Sound · 13 hours ago
Director of Digital Marketing and Marketing - Community Behavioral Health Non-Profit
Tukwila, WA, US
Full-time
Hybrid
Lead/Staff, Director/Executive
$110K/yr - $129K/yr
5+ years expSOUND is a leading provider of behavioral health care in King County, dedicated to improving lives through equitable services. They are seeking a Director of Digital Marketing and Marketing to develop and execute their marketing strategy, enhance brand awareness, and drive digital transformation efforts.
Addiction TreatmentHealth CareMental Health
Responsibilities
Lead the company’s digital transformation and challenge/optimize existing go-to-market strategies and internal processes
Drive market effectiveness and share marketing best practices to ensure the right marketing strategy is in place
Set creative direction and standards; promote brand awareness and assist in developing regional marketing plans, budgets, and human resources based on customer research, business needs, and market trends; deploy marketing playbook with support of local marketing resources
Work with corporate and operational teams to design, test, and implement programs that further expand awareness of the company’s value to its clients, donors, community stakeholders, and partners, including government support agencies and community leaders
Establish and drive benchmarks to determine the effectiveness of marketing programs and support decision making; define key marketing KPIs and design a marketing dashboard to share with the executive team and board
Endorse best-in-class client and donor experience at all touchpoints across functions; define and implement metrics to track client and donor satisfaction within each brand and create local market response programs; conduct client and donor surveys as required and analyze client and donor complaints
Assess donor-facing technology platforms to ensure company brands are at the forefront of innovation, including social media and review sites
Promote a mobile-first approach to engage all stakeholders (clients, donors, partners, lead generators/ aggregators, technicians, staff, etc.); ensure technicians and others are equipped to handle digital tools in the field (training, devices, etc.)
Support the development team in diligence of the target’s existing marketing programs and help validate the target’s marketing budget
Benchmark donor segment candidates and create templates for new donor acquisition marketing activities, including due diligence, integration, and communication plans
Other duties as assigned
Qualification
Required
Minimum of five (5) years of experience in marketing, communications, or a related field required
Bachelor's degree in marketing, communications, or a related field required
Washington driver's license and insurable driving record required for community events and outreach responsibilities
Must pass a criminal background check
Knowledge of marketing and communications principles, strategies, and best practices
Understanding of data-driven and analytical approaches to marketing decision-making
Strong verbal and written communication skills with the ability to collaborate effectively across teams
Proven ability to analyze data and apply insights to strategic decisions
Creative and strategic thinking skills
Excellent people management, leadership, and team development abilities
Strong organizational skills and confidence working in a fast-paced environment
Ability to communicate effectively, both verbally and in writing, to convey information, ideas, and strategies to a variety of audiences
Ability to read, interpret, and analyze digital reports, analytics dashboards, marketing data, and written materials
Ability to sit for extended periods of time while working at a computer and using standard office equipment
Ability to use hands and fingers to operate a computer, keyboard, and other office equipment
Ability to occasionally move throughout the office to attend meetings or collaborate with team members
Ability to focus, organize, prioritize, and manage multiple projects simultaneously in a fast-paced environment
Ability to exercise sound judgment, problem-solving, and decision-making skills
Ability to manage deadlines, shifting priorities, and work-related stress in a professional manner
Ability to work independently and collaboratively as part of a leadership team
Preferred
Master's degree preferred
Benefits
100% Paid Medical, Vision, and Dental Insurance
Paid Life Insurance
Long Term Disability Insurance (60% monthly salary)
18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
12 Days of Paid Sick Leave
9 Days of Paid Holidays
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Employee Assistance Plan (EAP)
Sound retirement plan: 401(k) plan (organization contribution)
Paid Training
Public Service Loan Forgiveness (PSLF)
Free Supervision Hours - Washington State Licensure
Service Award - at 5,10,15,20 & 25 years of service
Company
Sound
Sound provides mental health and addiction treatment services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
SAMHSA
2022-10-12Grant
Leadership Team
D
Doug Crandall
Chief Quality & Compliance Officer
Recent News
2026-01-06
PCMag Australia
2024-10-29
2024-06-04
Company data provided by crunchbase