Mercy · 4 months ago
Communication Services Operator (Non-Exempt)
Rogers, AR
Full-time
Onsite
New Grad, Entry LevelMercy is a healthcare organization, and they are seeking a Communication Services Operator to manage incoming and outgoing calls. The role involves providing patient information and assisting with class registration and physician referrals.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information
Receive class registration & physician referral calls
May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations
Qualification
Required
High school diploma or equivalent
Telephone or customer service experience beneficial
Basic computer and keyboarding skills
Must be able to navigate multiple computer software systems simultaneously
Ability to communicate clearly in English both orally and written
Knowledge of Microsoft Office
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Founded in 1986Saint Louis, Missouri, USA
10001+ employees
H1B Sponsorship
Mercy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (18)
2023 (16)
2022 (15)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
Leadership Team
Mike Mudd
Chief Operating Officer
David Argueta
Senior Vice President - President of Community Operations
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