Zurich Cover-More · 10 hours ago
Customer Service Representative
Stevens Point, WI
Full-time
Hybrid
New Grad, Entry LevelZurich Cover-More is a leading travel insurance and assistance provider, protecting over 20 million travelers worldwide. The Customer Service Representative role involves helping customers understand travel insurance offerings and making confident decisions about their coverage while providing top-notch service in a fast-paced environment.
Insurance
Responsibilities
Answer incoming calls, delivering top-notch-service and providing clear and accurate information on our products and services
Use strong listening skills to effectively cater to our customer’s specific travel needs
Solve problems creatively and think outside the box
Document interactions with precision and professionalism
Collaborate with leadership and teammates to continuously build skills
Maintain knowledge of our insurance products, services and overall benefits
Qualification
Required
High School Diploma or equivalent
Strong communication skills and customer service experience
Ability to multi-task and stay organized
A positive attitude and passion for helping others
Ability to navigate multiple systems while effectively handling calls
Attention to detail and accuracy when documenting information
A full background check is required to obtain the state license requirements needed to sell travel insurance in all US states and jurisdictions
Benefits
Job flexibility.
Career growth.
Take the time you need, for you and your community.
Investing in your health and your future.
Diversity and inclusion.
Company
Zurich Cover-More
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers.
Founded in 1986
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase