Fitch Ratings · 17 hours ago
Fitch Learning | Senior Learning Partner, Director - Remote US
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expFitch Ratings is a leader in financial services training, dedicated to delivering innovative learning solutions. The Senior Learning Partner, Director role involves collaborating with sales teams to enhance client relationships and support learning needs, while also driving customer success and developing impactful training solutions.
Financial ServicesInformation ServicesRisk ManagementVenture Capital
Responsibilities
Collaborate with the Client Relationship Sales team to manage client relationships, provide consultative input, understand client learning needs, and act as a subject matter expert in support of credit-related Sales pitches
Help prepare and execute sales calls that include attention to credit-related topics
Help identify and support internal champions at client and prospect institutions
Provide guidance in solution generation, managing the process of determining client needs and opportunities, and ensuring the sharing of all our capabilities as appropriate, crafting compelling recommendations in the process
Provide pricing and licensing input, and otherwise support proposal preparation
Support the provision of product demonstrations and presentations
Shorten sales cycles and increase the number of deals 'closed won'
Understand and articulate customer learning goals and desired outcomes from the delivery of our solutions
Coordination and communication with Fitch Learning sales, product and implementation teams to ensure delivery in line with customer expectations
Relationship building with senior client stakeholders, providing high-level briefing on delivery performance and impact / effectiveness
Creation and/or delivery of data-driven analytical insight reports to support narratives around customer success
Account planning activities to enable contract renewal and / or extension, wallet-share expansion, and cross-sell execution
Interface between the Sales Team and/or eLearning Product Development Teams as appropriate
Assist the transition from Sales Team to Implementation, Operations, as appropriate
Support the eLearning Product Development Team in solution creation and/or customization
Act as sponsor and/or subject matter expert for client driven development projects
Support the eLearning Implementation Team where applied solutions and/or rollouts are complex
Communicate with other Fitch Learning colleagues, both generally and with respect to specific prospects and clients on an ad hoc basis, or as otherwise assigned
Share information regarding Sales Team needs, solution needs, successes, failures, good ideas, etc
Act as Fitch Learning representative and speaker at industry events, trade shows, webinars, and other client-facing activities as required
Author thought leadership articles and whitepapers
Qualification
Required
8+ years of experience in credit-related training, lending, or financial services consulting, with direct exposure to Corporate & Institutional, Commercial, Small Business, and/or Retail lending
Proven track record supporting enterprise sales cycles and customer success activities, including solution design, proposal development, and senior stakeholder management
Experience with learning solution delivery (e.g., eLearning, blended learning, coaching) and familiarity with LMS/LXP platforms and data-driven reporting
Willingness to travel 5–10% for client meetings, events, and conferences
Preferred
Prior experience as a Learning Partner, Pre-Sales Consultant, Solutions Consultant, or Sales Engineer in financial services training
Expertise authoring thought leadership (articles, whitepapers) and presenting at industry events, webinars, and trade shows
Strong consultative communication skills and the ability to mentor generalist Learning Partners and sales colleagues
Comfort navigating complex organizations, building internal champions, and coordinating cross-functional delivery
Benefits
Hybrid Work Environment: 3 days per week in the New York office; 2 days remote
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Company
Fitch Ratings
Fitch Ratings is a global rating agency committed to providing the world’s credit markets with independent and prospective credit.
5001-10000 employees
H1B Sponsorship
Fitch Ratings has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (16)
2023 (37)
2022 (44)
2021 (16)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Hearst Communications
2006-03-15Corporate Round
Leadership Team
Tracey Perini
Chief Financial Officer
Laura Porter
Global Group Head - Public Finance & Infrastructure
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