Catholic Charities of the Archdiocese of Newark · 5 months ago
Dispatcher - Mobile Response Crisis Intervention
Jersey City, NJ, US
Full-time
Onsite
Entry Level
1+ years expCatholic Charities of the Archdiocese of Newark is currently seeking a Full Time Dispatcher for their Mobile Response and Stabilization Services Program. The role involves receiving and processing incoming calls, coordinating staff responses, and providing support in high-stress situations.
CharityNon ProfitReligion
Responsibilities
Receiving, processing, prioritizing and documenting in Cyber incoming calls from Perform Care NJ and the parent-line
Coordinating the response of immediate and delayed calls with the available staff. Monitoring and maintaining communication with staff in the field
Providing updates and information to staff as required. Coordinating with other emergency service providers as needed
Providing calm and clear instructions to callers during high-stress situations
Participating in ongoing training and staying informed about changes in dispatch procedures and technology
Maintain logs and records of calls, activities and other information
Managing the electronic Dispatch Board
Check eligibility at the time of dispatch and during the time of services provided
Weekly schedule
Ensure confidentiality is maintained through the securing of confidential information and performing work duties in a manner that protects against disclosure unless authorization has been given for such disclosure
Resolve and report safety concerns or hazards immediately upon observation as per program or building protocols Ensure sign in/sign out protocols are maintained for staff
Familiarity with local geography and resources
Qualification
Required
A high school diploma or GED is required
Preferred
Associates or Bachelors degree
1-2 years experience in office operations
Benefits
A competitive compensation and comprehensive benefits package
An 80/20% cost split between employers (80) and employees (20)
Potential eligibility for federal student loan forgiveness.
Company
Catholic Charities of the Archdiocese of Newark
Tracing its roots to 1903, Catholic Charities of the Archdiocese of Newark (CCAN) is the non-sectarian, not-for-profit social service corporation of the Roman Catholic Archdiocese of Newark, New Jersey.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-09-23
Company data provided by crunchbase