IS Support Tech jobs in United States
cer-icon
Apply on Employer Site
company-logo

Six Flags Darien Lake · 16 hours ago

IS Support Tech

positionCorfu, NY
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Six Flags Darien Lake is seeking an IS Support Tech to provide first-line technical support for park technology systems. The role involves troubleshooting hardware, software, and network issues to ensure smooth operations for an excellent guest experience.

Entertainment

Responsibilities

Provide technical assistance and troubleshooting for park staff with hardware, software, and network issues
Install, configure, and maintain computers, printers, phones, and POS systems across the park
Support and monitor park Wi-Fi and wired network infrastructure
Set up and maintain employee time clocks, access systems, and radios
Assist with software updates, system patches, and preventative maintenance
Document and track support requests using ServiceNow or a similar ticketing system
Ensure all IT equipment is inventoried, properly labeled, and maintained
Work with vendors or the corporate IT team when escalations are required
Provide on-call support for critical systems during park operating hours
Maintain a clean, organized, and secure IT workspace

Qualification

Windows operating systemsNetworkingHardware troubleshootingCustomer servicePOS systemsNetwork setupsOrganizedProblem-solvingCommunication skillsDetail-oriented

Required

High school diploma or GED required; some college in Information Technology preferred
Experience with Windows operating systems, networking, or hardware troubleshooting
Ability to lift up to 50 lbs and work both indoors and outdoors in varying weather conditions
Availability to work weekends, holidays, and flexible hours during the park season
Must be at least 18 years of age
Strong problem-solving and communication skills
Basic understanding of network setups (IP addressing, routers, switches)
Organized, detail-oriented, and able to handle multiple tasks simultaneously

Preferred

Some college in Information Technology preferred
Customer service or help desk experience preferred
Familiarity with POS systems and ticketing hardware a plus

Company

Six Flags Darien Lake

twitter
company-logo
The Thrill Capital of New York
location
Darien Center , NY, US
people-size201-500 employees
web-link
https://www.sixflags.com/darienlake

Funding

Current Stage
Growth Stage
Company data provided by crunchbase