Sunrise Hospital · 12 hours ago
Patient Access Lead
Las Vegas, NV
Full-time
Onsite
Mid, Senior Level
$20.58/hr - $28.82/hr
5+ years expSunrise Hospital is a prominent healthcare provider in Las Vegas, committed to delivering high-quality services to its community. The Patient Access Lead is responsible for assisting the Patient Access Supervisor with daily operations, ensuring compliance with policies, and providing training and support to staff.
Health CareHospitalMedical
Responsibilities
Assist the Patient Access Supervisor with the day-to-day operations of the Patient Access department/area
Ensure that department functions are carried out according to policies, procedures and expectations while on shift
Manage department work which requires engaging in staffing actions from time to time
Help find coverage, direct the work of others and monitor key metrics while on shift
Assist with the QA process, reporting of statistics and ensure compliance of all work-related activities
Assist Patient Access Registrars through on-the-job training, education and registration support, when represented staff are not available
Provide feedback to the supervisor regarding performance issues of the department staff and overall effectiveness of department policies, procedures and practices
Participate in performance improvement activities, as requested
Transport patients, assisting patients and visitors as needed
Accept and resolve customer concerns while in the registration department
Collect and receipt cash and answer basic customer service questions
Perform routine registration tasks in addition to ordering and stocking of department supplies, and other duties as assigned by the Patient Access Supervisor, Manager and or Director
Qualification
Required
High School Graduate or equivalent
Minimal five (5) years experience in a registration area or outpatient center with an emphasis on progressive responsibilities in job duties. College level Associates or BS/BA degree may be substituted for three (3) years' experience
Must have strong computer skills and be able to communicate well both verbally and in written form
Candidate must be fluent in English as either a primary or secondary language
Must be able to multi-task and be able to work well under pressure
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Sunrise Hospital
As Nevada’s largest acute care facility and Level II Trauma Center, Sunrise Hospital and Medical Center offers high quality, patient-centered healthcare to the residents of southern Nevada, its surrounding region and millions of visitors that come to Las Vegas.
1001-5000 employees
H1B Sponsorship
Sunrise Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Courtney Ogle
Assistant Chief Nursing Officer
De-Andrea Harris-Robinson, MBA
Human Resources Business Partner
Company data provided by crunchbase