Heidi · 6 hours ago
Senior Product Manager, Agents
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
4+ years expHeidi is a healthtech startup focused on building an AI Care Partner to support clinicians in delivering care. They are seeking a Senior Product Manager to lead the development of agent-based AI systems, enhancing clinical workflows and ensuring safe and effective AI operations in healthcare environments.
Artificial Intelligence (AI)Business Process Automation (BPA)Health CareSoftware
Responsibilities
Architect agent systems that can reason through multi-step problems, understanding context and making intelligent decisions about tool use
Design orchestration frameworks and tool interfaces that enable AI to interact with complex systems safely and effectively
Obsess over clinician workflows - understand not just what they say they want, but what would actually transform their day
Build evaluation methodologies for agent performance, measuring accuracy, reliability, and real-world utility in production
Establish safety and constraint systems that ensure AI agents operate within appropriate boundaries
Create feedback loops between agent behavior and product iteration, using real-world performance to drive improvements
Partner with clinical teams to understand workflows and identify opportunities for intelligent automation
Qualification
Required
4+ years PM experience with at least 2 years building AI/ML products, specifically agent systems, autonomous workflows, or multi-turn AI applications - but we care more about what you've built than years on the clock
Deep technical expertise in agent architectures - you've worked with frameworks like LangChain, implemented reasoning patterns like ReAct or Chain-of-Thought, and understand tool use in production
A romantic streak about software - you believe products should be beautiful, not just functional, and that great design can transform someone's day
Strong understanding of LLM capabilities and limitations - you know what models can and can't do, and how to architect around constraints
Ability to design evaluation methodologies for agent systems, including performance monitoring and failure analysis
Systems thinking - you see products as interconnected capabilities that combine and compose, not isolated features
Technical depth to engage meaningfully with engineers
Experience with production AI challenges like latency optimization, cost management, and error handling at scale
The disagreeableness to say the thing that shifts the entire room's perspective (and the tact to say it well)
Work ON the business, not IN it - you set vision for your domain and connect it to company strategy, not just groom backlogs
Data fluency - you run your own queries, generate your own insights, and make decisions based on evidence
Communication skills that work equally well with engineers, executives, and clinicians
Track record of shipping products with measurable impact on real humans
Comfort with ambiguity and ability to navigate regulatory and compliance requirements in sensitive domains
Benefits
Healthcare, Dental, Vision benefit options
401k with 3% match
Personal development budget of $500 per annum
Become an owner, with shares (equity) in the company
Company
Heidi
Heidi is the AI Care Partner designed to expand clinical capacity by automating administrative work – documentation, form filling, and task management - so clinicians can focus on patients.
51-200 employees
H1B Sponsorship
Heidi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$91.55MKey Investors
Point72 VenturesGrow Digital Health Midlands AcceleratorHeadline
2025-10-06Series B· $65M
2025-05-13Non Equity Assistance
2025-03-03Series A· $16.6M
Leadership Team
Thomas Kelly
Co-Founder & CEO
Waleed Mussa
Co-Founder
Recent News
2025-12-26
Startup Daily
2025-12-24
HealthCareIT News
2025-12-10
Company data provided by crunchbase