Apply on Employer Site

Citi · 2 hours ago

Pega UI/UX Lead Developer - Vice President

Irving, TX

Full-time

Onsite

Mid, Senior Level

$126K/yr - $189K/yr

6+ years exp

Citi is a leading global bank, and they are seeking a Pega UI/UX Lead Developer to establish and implement new application systems. This role involves leading applications systems analysis and programming activities, as well as collaborating with various teams to deliver user-centric designs and ensure high-quality deliverables.

BankingFinanceFinancial Services

No H1B

Responsibilities

Contribute to complex design projects and has expert Pega7/Pega8/Pega24 knowledge based on in-depth experience and history of successful projects on Customer Service Applications

Experience on using Pega GenAI tools for seamless Development

Design and develop end-to-end Pega applications leveraging Pega Rules Process Commander (PRPC), Cosmos, and Constellation design systems to deliver intuitive, efficient, and scalable user experiences

Collaborate with business architects, User Experience (UX) designers, and developers to translate requirements into user-centric designs, workflows, and technical components

Build and configure case types, data models, process flows, decision rules, and UI components ensuring alignment with business objectives and guardrail compliance

Design responsive and accessible user interfaces using sections, harnesses, layouts, and dynamic containers consistent with enterprise UI/UX standards

Implement integrations with external systems using REST, SOAP, and other connectors to enable seamless data exchange and process automation

Apply human-centered design principles through wireframes, prototypes, and usability testing to optimize user journeys and adoption

Ensure performance, maintainability, and reusability through modular rule design, version control, and adherence to Pega best practices

Troubleshoot and resolve User Interface (UI), workflow, and integration issues, ensuring high-quality deliverables across browsers and devices

Participate in Agile/Scrum ceremonies, contributing to sprint planning, estimation, and reviews while ensuring timely delivery

Mentor and collaborate across teams, supporting User Experience (UX) governance, design reviews, and continuous improvement of design and development standards

Manage technical implementation tasks to ensure work is delivered on-time and on-budget

Use Pega7/Pega8/Pega24 architecture, security model, and service interfaces to build effective software solution

Ability to translate complex business requirement into functional technical requirement using requirement gathering sessions and available industry standard tools

Ensures that systems are built for change, are reusable, and are maintainable

Development support and design consultation for development activities

Effectively troubleshoot technical issues as they arise during the project life cycle

Performance monitoring, tuning and optimization

Interaction with the Production Support and Development Teams (Citi and Vendor) to deliver end-user support, defect resolution, etc. To include emergency off-hours support

Interaction with partner development, testing, and support teams to deliver end-to-end solutions

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Pega7/Pega8/Pega24Pega GenAI toolsPega Rules Process CommanderSQLHTMLJavaScriptRelational Database Management SystemPerformance monitoringUser Experience (UX) designAgile/ScrumProject managementLeadershipCommunication

Required

6+ years of relevant experience in application development or systems analysis role, related to Pega CSSA (Certified Senior System Architect) certification and/or PEGA LSA (Lead System Architect) certification

Knowledge on Pega Smart Investigate/ Customer Service/ Dispute frameworks

Extensive experience system analysis and in programming of software applications

Experience in managing and implementing successful projects

Subject Matter Expert (SME) in at least one area of Applications Development

Ability to adjust priorities quickly as circumstances dictate

Demonstrated leadership and project management skills

Consistently demonstrates clear and concise written and verbal communication