Sales Operations / Order Fulfillment Specialist jobs in United States
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Confidential · 8 hours ago

Sales Operations / Order Fulfillment Specialist

positionIrvine, CA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$50K/yr - $95K/yr
date2+ years exp

Confidential company is seeking a versatile Sales Operations Specialist who can bridge the gap between front-end sales and back-end delivery. The role involves managing the CRM and overseeing the online order management and fulfillment process, ensuring that sales are completed with customer satisfaction in mind.

Marketing & Advertising

Responsibilities

Salesforce & CRM Management: Act as the Salesforce administrator, maintaining data integrity and building workflows that automate the transition from "Closed-Won" to "Order Processing."
Online Order Oversight: Manage the intake of orders from our online platforms, ensuring all data flows correctly into the CRM and accounting systems
Order Fulfillment: Coordinate the end-to-end fulfillment process. This includes verifying inventory availability, generating packing slips/invoices, and communicating with the warehouse or logistics partners
Process Optimization: Streamline the hand-off between sales and operations to reduce lead times and eliminate manual entry errors
Logistics Tracking: Monitor shipment statuses and proactively resolve any delays or delivery issues to ensure a high-quality customer experience
Reporting: Create dashboards that track not only sales metrics but also fulfillment efficiency (e.g., order accuracy rates and "time-to-ship")

Qualification

SalesforceE-commerce OperationsCRM ManagementOrder ManagementTechnical SavvyProblem SolvingDetail-Oriented

Required

2–4 years in Sales Ops, E-commerce Operations, or Order Management
Advanced knowledge of Salesforce (Flows, Process Builder, and Reporting)
Experience with e-commerce platforms (e.g., Shopify, Magento) and how they integrate with CRMs
A 'measure twice, cut once' mentality—accuracy in order processing is critical to our bottom line
The ability to troubleshoot why an order is stuck in the system and fix the root cause

Company

Confidential

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This page is owned and operated by JAF HOLDINGS INC. All rights reserved 2025. jafholdingsinc.com
location
Silicon Valley, California US, US
people-size51-200 employees

Funding

Current Stage
Growth Stage

Leadership Team

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Roshan Syed
Global Talent Partner
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