Truist · 21 hours ago
Commercial Loan Servicing Analyst III
Greensboro, NC
Full-time
Onsite
Senior Level
5+ years expTruist is a financial institution seeking a Commercial Loan Servicing Analyst III to support their commercial lending portfolios. The role involves identifying, assessing, and resolving complex issues while ensuring quality, risk management, and client service.
BankingFinanceFinancial Services
Responsibilities
Lead project-oriented work efforts of problem identification and resolution, performance, productivity improvement and quality enhancements and delivery
Perform Business Unit Acceptance Testing of all systems changes affecting the business unit. Develop training, update procedures, and send communication to business units impacted by the changes
Build knowledge and comprehension of processing capabilities and functionality of origination and servicing systems utilized by the business unit. Use this knowledge to demonstrate understanding of process and platform interdependencies, and acts as Subject Matter Expert on one or more the processing capabilities and functions by perpetually developing and strengthening knowledge
Develop recommendations to mitigate quality control issues, work with leadership and teammates from Risk and Compliance to implement quality controls, and perform quality control functions as a key responsibility
Demonstrate ability and initiative to observe and gather facts to determine next steps and to arrive at a logical resolution by observing processes, procedures, flow charts, regulatory requirements, and analyzing case data
Demonstrate a mastery knowledge of systems and processes in risk mitigation during internal and external audits
Exhibit superior knowledge and interpretation of banking policies and procedures and is able to interpret as well as a cross-functional understanding of all regulatory/compliance requirements related to the business unit as well as multiple lines of business or significant populations of the business portfolio
Act as a catalyst for change in making recommendations for streamlining functions and processes, providing input and support for business unit’s systems, processes, and policies
Motivate, train, counsel, and encourage lower level teammate’s consistency of operations
Collaborate and develop positive communication and relationships with other lines of business in resolving process improvements and issues, support initiatives, and other duties as assigned
Qualification
Required
Bachelor's Degree or work related experience, or equivalent education and related training
Five years of analyst or supervisory/manager experience
Mastery of technical knowledge or solutions
Expert ability to identify, analyze, and resolve issues and draw sound logical conclusions
Leader and role model in adapting to changing & competing priorities based on business needs and conditions
Expert in basic computer applications such as Microsoft Office software products
Must be able to communicate effectively across multiple levels of lending personnel, including strong written and verbal communications
Adaptability to changing & competing priorities based on business needs and conditions including strong time management, problem solving, and organizational skills and the ability to work independently
Extremely detail oriented
Ability to initiate positive change, and coordinate or direct the activities of others; which may include training fellow associates
Ability to work and participate in a mutually supporting teamwork environment
Preferred
A Master's Degree
Process Improvement or Project Management Certification
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
2026-01-16
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2026-01-15
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