National Grid · 17 hours ago
Analyst, Work Support
Waltham, MA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $88K/yr
5+ years expNational Grid is a company that delivers safe and secure energy to homes, communities, and businesses. They are seeking a Work Support Analyst to provide analytical, administrative, and coordination support to enable efficient and reliable gas operations across Massachusetts.
DeliveryEnergyOil and Gas
Responsibilities
Analyze and report on Work Support operational metrics (e.g., productivity, completion rates, UTCs, scheduling performance, clerical efficiency) to support business and operational decision-making
Develop and maintain dashboards, reports, charts, and trend analyses that provide clear, actionable insights to supervisors and leadership
Partner with field operations, clerical, and leadership teams to identify performance gaps, risks, and opportunities for improvement
Support supervisors with project tracking, reporting, and preparation of leadership-level report-outs
Track department budgets, invoices, and related financial controls to ensure accuracy and compliance
Proactively identify process improvement opportunities and provide value-adding, data-driven recommendations
Qualification
Required
High school diploma or equivalent and 5+ years of analytical work experience
Proficiency in Microsoft Office, Power BI, with advanced Excel skills (pivot tables, formulas, data analysis, reporting)
Demonstrated experience using data and metrics to support operational or business decisions
Strong planning, organizational, and time-management skills with the ability to manage multiple priorities
Excellent verbal and written communication skills, including the ability to explain data clearly to non-technical audiences
Ability to work independently while also collaborating effectively across teams
Valid driver's license
Preferred
Associate's Degree with 2+ years of analytical work experience
Familiarity with Work Management systems (e.g., Maximo, Salesforce, or similar)
Company
National Grid
National Grid facilitates electricity and gas transmission system and focuses on delivering clean energy.
10001+ employees
H1B Sponsorship
National Grid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (37)
2023 (34)
2022 (38)
2021 (30)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$1.01BKey Investors
NYSERDASEKStrategic Innovation Fund
2025-08-21Grant· $2M
2025-07-08Post Ipo Debt· $937.85M
2024-09-11Grant· $19.95M
Leadership Team
Zoë Yujnovich
Chief Executive Officer
Anntonette Zembrzuski Alberti
Manager, Product Growth and NY Customer Energy Management Growth
Recent News
2026-01-23
Modern Power Systems
2026-01-22
Company data provided by crunchbase