Salesforce · 11 hours ago
Analyst of Strategic Planning and Data Analytics
New York - New York
Full-time
Hybrid
Entry, Mid Level
$102K/yr - $102K/yr
2+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As an Analyst of Strategic Planning, you will play a pivotal role in shaping the long-term direction of the Customer Success organization by developing strategic initiatives and driving data-driven insights.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Conduct analysis of large and complex datasets to extract meaningful insights for CSG
Interpret data trends, patterns, and anomalies to inform strategic decision-making
Perform detailed data analysis and develop complex data models to derive actionable insights and support decision-making processes
Design, develop, and maintain interactive dashboards and reports using Tableau
Clean and preprocess raw data to ensure its quality, completeness, and usability for analytical purposes and collaborate with cross-functional teams to define data preprocessing pipelines
Identify and create relevant data features to enhance model performance and accuracy
Prepare comprehensive reports for executive leadership and stakeholders, effectively communicating trends, patterns, and predictions through clear and insightful visualizations and narratives
Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions
Work cross-functionally with engineering, product, and business teams to integrate data science solutions into existing systems
Qualification
Required
Bachelor's Degree in Data Science, Economics, Finance, Math/Statistics or a related field
A minimum of 2-3 years of professional experience in roles requiring data, business analytics, financial due diligence, strategic planning and business acumen
Technical expertise regarding data models, database design development, data mining, and segmentation techniques
Proficiency with databases (SQL, etc.)
Strong knowledge of statistics and experience using statistical packages for analyzing datasets (Python/R, Excel etc.)
Experience with data visualization tools (e.g., Tableau)
Proven ability to synthesize multiple sources of information into a compelling strategic point of view
Strong interpersonal and communication skills, collaborating effectively with stakeholders, communicating complex topics using simple language and building organizational consensus
Familiarity with data and analytics concepts, able to work with data professionals to translate data-driven insights into actionable recommendations
Demonstrated ability to work in a cross-functional team environment, fostering collaboration and alignment
Experience managing complex projects and initiatives, ensuring timely delivery and successful implementation
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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