BECU · 15 hours ago
AI Operations Director
Texas, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$133K/yr - $248K/yr
10+ years expBECU is a financial institution committed to serving its members with a people-first philosophy. The AI Operations Director will guide the adoption and scaling of AI across the organization, influencing senior leaders and advancing enterprise AI literacy to enhance operational efficiency and member experience.
Banking
Responsibilities
Lead and operationalize BECU’s AI Council, ensuring cross‑functional alignment across governance, ethics, compliance, and enterprise priorities
Advance the enterprise AI strategy and roadmap in partnership with senior leaders, translating AI initiatives into meaningful outcomes for employees and members
Develop, oversee, and advise on AI governance policies aligned with regulatory, legal, and ethical standards
Promote responsible AI practices and ensure alignment with emerging regulatory frameworks
Elevate AI literacy across the enterprise by helping teams understand, adopt, and effectively use AI tools, including Copilot
Partner with enterprise teams to drive adoption and proficiency of AI solutions, improving productivity and operational efficiency
Support deployment, lifecycle management, and operationalization of AI systems in collaboration with technology, operational efficiency, and Six Sigma partners
Identify, evaluate, and prioritize high‑impact AI use cases in partnership with business units and technology leaders
Define success measures and key performance indicators (KPIs) for AI‑enabled initiatives, track progress, and drive continuous improvement
Translate enterprise AI strategy into actionable execution plans that deliver measurable value
Influence and coordinate cross‑functional contributors, including analysts, engineers, and specialists, without direct authority
Collaborate across operations, risk, compliance, data, and transformation teams to support enterprise efficiency and member‑impacting improvements
Foster innovation and organizational learning through initiatives such as AI hackathons and knowledge‑sharing events
Manage relationships with external AI vendors and partners, ensuring alignment with organizational standards and service expectations
Perform other duties that support enterprise AI governance, strategy, adoption, and operational execution as needed
Qualification
Required
Bachelor's degree in Computer Science, Data Science, Business, or a related field
10 years of experience in operations, technology, process optimization, or related disciplines
3 years of experience leading AI, automation, or advanced technology initiatives
Demonstrated experience influencing executive‑level decision‑making and leading enterprise‑wide initiatives
Strong understanding of AI ethics, regulatory considerations, and risk mitigation
Familiarity with cloud platforms, data pipelines, and AI deployment methodologies
Preferred
Master's degree in a related field
Experience leading cross‑functional or distributed initiatives
Strong analytical, strategic thinking, and problem‑solving skills
Excellent written and verbal communication skills with the ability to influence diverse stakeholders
Benefits
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match
Company
BECU
As a member-owned, not-for-profit financial cooperative, BECU is guided by the credit union philosophy of “people helping people.” In fact, putting people over profit guides our everyday business decisions.
Founded in 1935Tukwila, Washington, USA
1001-5000 employees
H1B Sponsorship
BECU has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Nathan Ramachandran
EVP - CTO
Ivan Seda, CFA, CPA
Deputy Chief Financial Officer
Recent News
Business Journals
2024-04-09
Puget Sound Business Journal
2023-12-13
Puget Sound Business Journal
2023-11-28
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