SOFtact Solutions, LLC · 3 months ago
Sr. ServiceNow Developer
Fayetteville, NC, US
Full-time
Onsite
Mid, Senior Level
4+ years expSOFtact Solutions, LLC is a Woman Owned Small Business that provides strategic advisory and program management services. They are seeking a Senior ServiceNow Developer responsible for designing, developing, and implementing technical solutions on the ServiceNow platform, while also providing mentorship to junior developers.
Business DevelopmentConsulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Design, develop, and implement technical solutions on the ServiceNow platform
Lead and execute configuration, customization, and maintenance tasks
Collaborate with stakeholders to gather and analyze requirements, propose solutions, and ensure alignment with business objectives
Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
Design and implement ServiceNow workflows, forms, reports, and dashboards
Conduct system testing and performance tuning to maintain optimal system performance
Provide technical leadership and mentorship to junior developers
Ensure compliance with best practices, standards, and security measures
Participate in periodic travel as required
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
4+ years of experience in ServiceNow development, configuration, and administration
ServiceNow Certified System Administrator (CSA)
Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines
Experience in ITSM, ITOM, CMDB, HAM, SAM, Service Catalog, KM certifications and experience within the ServiceNow platform and working knowledge of those processes
Strong analytical and problem-solving skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organization
Experience integrating ServiceNow with other platforms
Create and maintain system design
Proficiency in Microsoft Office Suite
Periodic Travel
Other duties as assigned
Top Secret with SCI eligibility (Required)
Preferred
ServiceNow Certified Application Developer (CAD)
Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions)
Experience with ServiceNow Orchestration and Integration Hub
Knowledge of ITIL framework principles and practices
Benefits
Competitive salary and comprehensive benefits package
100% paid medical insurance
Opportunities for professional growth and development in a dynamic and collaborative environment
Certification reimbursement
Company
SOFtact Solutions, LLC
SOFtact Solutions (STS) is a CMMC Level 2 (C3PAO) status Woman Owned Small Business (WOSB) solving problems for customers across the globe, headquartered in Fayetteville, NC and with an office at the Georgia Cyber Center in Augusta, GA.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sam Anderson
Executive Vice President
Company data provided by crunchbase