ECU Health · 14 hours ago
Informatics Education Specialist I - Revenue Cycle Training Team
Greenville, NC
Full-time
Hybrid
New Grad, Entry Level
$62K/yr - $91K/yr
0+ years expECU Health is a mission-driven, 1,708-bed academic health care system serving over 1.4 million people in eastern North Carolina. They are seeking an Informatics Education Specialist to provide training and support for clinical systems, ensuring optimal use of technology and enhancing user experiences through effective educational resources and methodologies.
Hospital & Health Care
Responsibilities
Ability to learn new skills quickly; Keen attention to detail; and adept at multi-tasking such as concurrently managing multiple incidents, project tasks, or keep lights on maintenance activities
Ability to identify, analyze and resolve incidents. Applies training and methodical approach to incident definition and resolution. Follow test plans and change management processes
Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures
Performs testing activities and assists users in the testing of all new systems and modifications completely before implementation into the production environment
Performs a range of work activities in varied environments
Plan, schedule and monitor own work within set timeframes. Demonstrates an organized approach to work and according to relevant regulations, standards and procedures
Follow defined processes for the definition, production, and usage of data. Identify risks associated with managing or sharing our data. Utilize existing vendor supplied data definitions and (reporting) solutions before developing/recommending something new
Understands and applies basic personal security practice and how own role impacts security and demonstrates routine security practice and knowledge required for own work
Ability to document key data points and common support processes on technology managed directly or indirectly within IS i.e., SN KBs, dependencies, software versioning, workflows, build support documentation
Manages individual work efforts and completes assignments that meets quality results and desired outcomes under limited supervision
Follows methodology and procedures set by IS Project Management Office (PMO) and completes assigned tasks related to projects
Identifies process and performance improvement opportunities to enhance team and departmental functions. Actively promotes collaboration and accepts constructive coaching and mentoring from others
Embraces opportunities for change and innovation. Regularly demonstrates dependability, self-direction and motivation to learn
Understands the organizational strategic framework and how team goals accomplish those objectives
Demonstrates commitment to learning by actively participating in department meetings, organizational training opportunities and career development goals
Participates in external professional associations (user groups, etc.) to stay informed on industry trends and technology developments
Qualification
Required
High School Diploma or equivalent (or higher) is required
Zero + years of experience in curriculum/education resource development or direct experience in relevant field required
Ability to learn new skills quickly; Keen attention to detail; and adept at multi-tasking such as concurrently managing multiple incidents, project tasks, or keep lights on maintenance activities
Ability to identify, analyze and resolve incidents. Applies training and methodical approach to incident definition and resolution. Follow test plans and change management processes
Supports the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures
Performs testing activities and assists users in the testing of all new systems and modifications completely before implementation into the production environment
Performs a range of work activities in varied environments
Plan, schedule and monitor own work within set timeframes. Demonstrates an organized approach to work and according to relevant regulations, standards and procedures
Follow defined processes for the definition, production, and usage of data. Identify risks associated with managing or sharing our data. Utilize existing vendor supplied data definitions and (reporting) solutions before developing/recommending something new
Understands and applies basic personal security practice and how own role impacts security and demonstrates routine security practice and knowledge required for own work
Ability to document key data points and common support processes on technology managed directly or indirectly within IS i.e., SN KBs, dependencies, software versioning, workflows, build support documentation
Manages individual work efforts and completes assignments that meets quality results and desired outcomes under limited supervision
Follows methodology and procedures set by IS Project Management Office (PMO) and completes assigned tasks related to projects
Identifies process and performance improvement opportunities to enhance team and departmental functions. Actively promotes collaboration and accepts constructive coaching and mentoring from others
Embraces opportunities for change and innovation. Regularly demonstrates dependability, self-direction and motivation to learn
Understands the organizational strategic framework and how team goals accomplish those objectives
Demonstrates commitment to learning by actively participating in department meetings, organizational training opportunities and career development goals
Participates in external professional associations (user groups, etc.) to stay informed on industry trends and technology developments
Preferred
Bachelor's degree or higher in education, nursing, information technology, allied health professions, business, instructional design or related is preferred
Formal teaching experience preferred
One year demonstrated EHR experience preferred
Experience as an Epic Super User preferred
Obtains and maintains one or more certifications or accreditations as Epic Principal Trainer, as assigned
Company
ECU Health
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Floyd
President and COO
Betsey Kirisits, PHR
HR Business Partner II
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