Indotronix Avani Group · 11 hours ago
Datacenter Technician
Indotronix Avani Group is seeking a Datacenter Technician to provide troubleshooting, repair, and maintenance of Dell products at customer sites. The role involves managing parts, executing plans from Dell engineers, and ensuring proper documentation of service activities.
Responsibilities
Will provide troubleshooting, repair, parts ordering, preventative maintenance, and Installation of Dell product located at Customer Site
Triage issues with direction from Dell Support
Execute plan of action from Dell Domain Engineer/L3
Document POA Results, logs, and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
Reseating parts, swap or replace parts
Server Testing and validation (running diagnostics, capturing, and uploading logs)
Upgrading Firmware as needed
Parts locker management, manage inbound and outbound parts
Spare parts management, separate from parts locker (during CW server deployments)
Parts return to Dell
Qualification
Required
High School Diploma or GED required
Generally, 4-6 years' experience in area of responsibility
Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
Experience with server swaps and deployments
Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
Familiarity with Linux
Has built PCs
Follows provided Plan of Action (POA) from support
Stays current with technology (reading, company announcements, continuous learning)
Can handle the physical demands of the job
Provides real-time, detailed documentation
Demonstrates good documentation habits
Has experience in documentation
Preferred
May require technical certification or associate degree
Experience with water cooling servers (desirable, not required)
Benefits
Will absorb the relocation cost for qualified candidates willing to relocate to the job site area.
Company
Indotronix Avani Group
Indotronix Avani Group is a consultancy that offers machine learning, cloud computing, software development and SaaS services.
Funding
Current Stage
Late StageRecent News
2023-12-25
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