JUSTIN Vineyards & Winery · 19 hours ago
Luxury Inn Manager
Paso Robles, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $80K/yr
2+ years expJUSTIN Vineyards & Winery is a renowned establishment known for its exceptional wine and hospitality experience. They are seeking a Luxury Inn Manager to oversee daily operations at the JUST INN, ensuring high-quality guest experiences and managing various teams to provide a warm and welcoming environment for visitors.
Food and BeverageWine And Spirits
Responsibilities
Lead, train, and supervise staff according to Forbes 5-star standards, ensuring quality guest experiences, smooth operations, and compliance with safety standards and company policies
Ensure a warm and welcoming guest arrival process, including preparing welcome folders, sending out confirmation materials, and handling check-outs
Ensure rooms are clean, prepared, and equipped with welcome amenities before guest arrival
Ensure the Housekeeping team maintains standards and fulfills special requests and are working safely and complying with all company policies/mandated laws
Direct the scheduling of Host and Concierge teams to ensure coverage for breakfast, lunch, and Inn services
Manage VIP and tour itineraries, ensuring staff are informed of key visitors and private tours
Organize hospitality team meetings with department heads of the restaurant, housekeeping staff, maintenance, and tasting room
Coordinate with restaurant and tasting room leadership regarding concierge and housekeeping needs
Assist the Restaurant/Banquet Manager with event planning and execution, particularly weddings
Manages and trains for tours, guest experiences, and breakfast service
Complete annual employee performance reviews for direct reports
Manage the emergency after-hours phone line to promptly address any urgent guest issues
Report on occupancy levels as requested by management
Qualification
Required
Minimum two (2) years of experience in a team lead role within the hospitality or consumer-facing industry; luxury hotel or restaurant management experience is highly preferred
Experience in the wine industry is a plus
English & Spanish fluency are required to enhance communication with staff and provide personalized service to guests
Working knowledge of financial principles such as cost control, KPI tracking, and P&L management
Effective communication skills, both verbal and written (English & Spanish), for providing clear direction and delegation to staff
Proven ability to work well under pressure while balancing multiple priorities
Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully and collaboratively
Proven ability to establish direction, obtain commitment, and execute appropriate logistical processes
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities
Focused Learning and Development
Empowering Mentorship Program
Continuous Improvement Training
Giving Back to the Community
Company
JUSTIN Vineyards & Winery
JUSTIN Vineyards & Winery is a wine and spirits company that provides wine tasting, winery, and hospitality services.
11-50 employees
Funding
Current Stage
Early StageRecent News
JUSTIN Vineyards & Winery
2025-08-13
GlobeNewswire News Room
2024-02-25
Company data provided by crunchbase