Whatnot · 16 hours ago
Senior People Programs Manager
New York, NY
Full-time
Onsite
Senior Level
$165K/yr - $195K/yr
7+ years expWhatnot is the largest live shopping platform in North America and Europe, redefining e-commerce through community and entertainment. They are seeking a Senior People Programs Manager to own and evolve core talent and performance programs, ensuring alignment and execution across the company.
CollectiblesE-CommerceInformation TechnologyMarketplaceTrading Platform
Responsibilities
Own all performance cycles – Lead mid-year, year-end, and intern performance cycles from start to finish. This includes aligning stakeholders on purpose and timelines, driving communications, configuring and updating systems, prepping calibrations, and coordinating across teams. You’ll make sure the process is clear, aligned to business priorities, and easy for managers and employees
Manage promotion, compensation, and performance workflows – Partner closely with Compensation, People Business Partners (PBPs) and other teams to ensure performance data is accurate, promotion and comp workflows run smoothly, and consistent follow-through on talent actions
Build and maintain talent review and retention programs – Own talent reviews, top talent programs, and proactive retention efforts. Create a clear, consistent approach to identifying high performers and planning ahead as the company grows
Run listening programs – Execute the Culture Survey and smaller, program-specific pulse surveys. Partner with Communications, People Analytics, and PBPs to analyze results and share clear, actionable insights with leaders
Improve how things work for managers – Ensure data integrity, streamline processes, connect new-hire assessments to ongoing performance, and build practical resources that help managers have better conversations
Partner closely across the business – Work day to day with PBPs and cross-functional teams (Comms, Compensation, People Ops, Finance, Systems) to make sure talent programs support real business needs
Continuously improve our programs – Use data and employee feedback to spot patterns, call out what’s working (and what’s not), and recommend improvements. Test ideas, pilot changes where it makes sense, and refine what works over time
Deeply understand the business – We’re building for both the short and long term, so knowing where the business is headed (and the nuances along the way) is critical
Qualification
Required
7+ years of experience owning or leading company-wide talent, performance, or people programs at rapidly growing companies
Deep experience supporting a global and distributed workforce
Strong attention to detail and are highly comfortable working with data, including high proficiency in Excel to spot patterns, sanity-check outcomes, and support decisions
Strong operational mindset and enjoy keeping complex, ongoing work organized, simplified, and moving forward
Comfortable being hands-on and recognize that no job is too small, from configuring systems to digging into data and fixing issues when they come up
Communicate clearly and simply, especially when explaining changes or decisions to managers and teams
Known as a strong cross functional collaborator
Take ownership when things don't go as planned and focus on making them better
Can work through differences of opinion without things getting stuck
Prefer progress over perfection and like testing, learning, and improving over time
Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work
Company
Whatnot
Whatnot is a livestream shopping platform for buying and selling products.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$974.7MKey Investors
CapitalGY Combinator Continuity FundAndreessen Horowitz
2025-10-28Series F· $225M
2025-01-08Series E· $265M
2022-07-21Series D· $260M
Leadership Team
Jeff Chang
Director of Engineering, Head of Growth
Recent News
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Company data provided by crunchbase