Liberty Dental Plan · 9 hours ago
Quality Program Administrator
United States
Full-time
Remote
Entry, Mid Level
$100K/yr - $125K/yr
2+ years expLiberty Dental Plan is seeking a Quality Program Administrator, a vital role that provides program and project management support within the Quality and Utilization Management Department. This position primarily supports Medicaid and Medicare program compliance and plays a central role in strengthening enterprise quality functions.
DentalInsuranceMedical
No H1B
Responsibilities
Develop subject matter expertise and perform research related to government contractual and regulatory compliance for Medicaid and Medicare programs
Interpret and operationalize new or updated regulatory requirements to ensure timely integration into program processes
Lead projects to monitor and audit Quality Program performance
Track performance data using dashboards and tools to measure progress and ensure alignment with stakeholder goals
Establish comprehensive work plans with deliverables, accountabilities, and timelines for government contracts
Partner with Compliance, Operations, Clinical, and Provider Relations to support implementation and ensure program alignment
Oversee interventions and monitor the Quality Management Department’s performance improvement plan
Coordinate internal and external audits and manage responses to corrective action plans
Evaluate accreditation and quality standards and assess operational compliance
Prepare required quality reports, including annual Quality Improvement Work Plans and Program Evaluation Summaries
Participate in oversight of delegated entities to ensure they meet quality and compliance standards
Protect all PHI according to Liberty’s policies
Maintain a safe, positive, and productive work environment
Qualification
Required
Minimum 2 years; up to 5 years preferred
Project management experience required
Exceptional organizational, analytical reporting and project management skills with the ability to manage multiple priorities in a fast-paced, deadline‑driven environment
Advanced proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, and Outlook); experience with data visualization or reporting tools (e.g., Power BI) preferred
Strong understanding of government program operations, contractual obligations, and regulatory requirements, including familiarity with CMS, NCQA, or URAC standards
Skilled in facilitation, training, and adult education with the ability to lead cross‑functional meetings and support quality improvement initiatives
Highly analytical and detail‑oriented with the ability to integrate large volumes of data, identify trends, and present insights to leadership and stakeholders
Excellent written, oral, and interpersonal communication skills, including public speaking experience and drafting reports, summaries, and presentations for internal and external audiences
Preferred
Bachelor's degree in Healthcare Administration or a similar field, or equivalent experience
Experience with data visualization or reporting tools (e.g., Power BI) preferred
Dental Managed Care or Medicaid Program Management experience preferred
Bilingual preferred
Benefits
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.
Remote or hybrid work options available for various positions.
Company
Liberty Dental Plan
LIBERTY Dental Plan provides dental plans and insurance services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marti Lolli
President & Chief Executive Officer
Raj Kadam, MBA
SVP, Health Plan Operations & CIO ► Claims Operations ♦ Configuration ♦ Technology ♦ Security
Recent News
2025-07-19
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