On Call Registration ER jobs in United States
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HonorHealth · 6 hours ago

On Call Registration ER

HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people. The role involves admitting clients to the hospital and ensuring accurate registration, while providing a positive patient experience and adhering to HIPAA regulations.

Health Care

Responsibilities

Greets patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards. Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner
Processes pre-registered accounts, completes registration and admissions information by obtaining patient demographic, insurance, financial and medical information in accordance to revenue cycle criteria
Obtains required signatures on all medical, financial and compliance documents. Prepares supportive paperwork, including patient identification band to assure accurate patient identification in accordance with Red Rule Policies
Scans all appropriate documents into the electronic medical and financial record, including patient identification, insurances cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts and any other pertinent paperwork
Responsible for adhering to all third party payer requirements including Medicare, Medicaid, managed care, Blue Cross and commercial plans. Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures. Obtains prior authorization in order to avoid non-compliance, denials and/or penalties to the patient, hospital and physician(s). Initiates notifications to insurances as required. Checks for medical necessity and follows appropriate procedures depending on results. Keeps supervisor and/or lead informed of all unique situations and problem accounts
Requests and accepts payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, and co-insurance responsibilities and pre-payments for uninsured or underinsured patients
Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement. Helps with department training when needed

Qualification

Patient registrationInsurance verificationCustomer serviceHIPAA complianceTeam collaboration

Required

High School Diploma or GED - Required
6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience - Required

Preferred

1 year experience at a medical office or other hospital/ nursing home facility - Preferred

Company

HonorHealth

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HonorHealth represent integrity & honesty and honor your right to personalized, easy-to-navigate healthcare.