Predictive Strategies · 1 day ago
Client Experience Advocate
United States
Full-time
Remote
New Grad, Entry Level
$25/hr - $25/hrPredictive Strategies is a growing, national facial aesthetics practice seeking an experienced Client Experience Advocate to serve as the first point of contact for prospective patients. This remote role focuses on relationship-building and guiding individuals toward scheduling consultations without discussing medical details.
AdvertisingMarketingPredictive Analytics
Responsibilities
Engage with prospective patients by phone as the initial point of contact
Build trust-based relationships through thoughtful, one-on-one conversations
Use open-ended questions and active listening to understand goals, concerns, and readiness
Educate individuals on the consultation process and next steps (non-clinical only)
Inspire confidence and excitement around scheduling a consultation, without pressure
Manage inbound, form-based leads and conduct outbound follow-up (no cold calling)
Maintain accurate documentation and follow-up in the CRM system
Demonstrate resilience and consistency across varied conversation outcomes
Qualification
Required
Confident, emotionally intelligent communicator
Consultative, relationship-driven, and outcome-aware
Comfortable guiding conversations toward next steps
Patient, empathetic, and respectful when discussing personal topics
Resilient and adaptable when outcomes are not immediate
Organized, reliable, and self-motivated in a remote environment
Proven success in consultative or relationship-based sales, advisory, or client-facing roles
Teaching, coaching, counseling, or mentoring backgrounds have translated particularly well into success in this position
Comfortable conducting meaningful conversations by phone rather than using scripts
Experience with CRM or client management tools preferred
Preferred
Experience with CRM or client management tools preferred
Healthcare or aesthetics experience is not required but helpful; training will be provided
Benefits
Bonus based on performance
Flexible schedule
Training & development
Performance-based incentives tied to completed consultations
Ongoing training and development
Company
Predictive Strategies
Predictive Strategies is a behavioral marketing company that uses data intelligence to understand consumer segments.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Xiaobing Yang
Senior Vice President Information Technology
Company data provided by crunchbase